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M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
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 Posted: Sat Jan 30, 2010 10:17 am Post subject: |
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| Andy_P wrote: |
5. another BP station in Wandsworth, that WAS a petrol station about two years ago, but I remember it being bulldozed to make way for a block of new flats. (it was on my route from work to my mother's house so I remember it well). |
Not surprising that they are not getting card information updates from people who have bought fuel from there then  |
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IanS100
Frequent Visitor
Joined: May 05, 2008
Posts: 870
Location: Southport
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| Posted: Sun Jan 31, 2010 8:12 pm Post subject: |
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I've just done a search with my 550 & come up with a whole raft of places charging £0.98 - £1.05 ltre for diesel - I wish, according to petrolprices.com the cheapest within 20 miles is 1.099 running up to 1.15 - TomTom you're havin a laugh  |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Feb 01, 2010 12:55 pm Post subject: |
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Do please send them your findings. It will all help!
If you don't know how to contact them by email, there are some instructions their website HERE (they don't seem to want to make it TOO easy! ) |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Feb 01, 2010 5:20 pm Post subject: |
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Update from TT:
| Quote: | | Thank you for your patience. My 2nd Line team have emailed the supplier of our fuel price data with the information that you have given us, and once we have a response from them, I will get in contact with you again. Once again many thanks for those very comprehensive notes that you gave us, and I will certainly look at giving you some extra months of LIVE Services as compensation and as a thank-you for taking the time to write them out once this case is over. |
Quite good, I thought.  |
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falkirk81
Pocket GPS Verifier
Joined: Jul 07, 2006
Posts: 1649
Location: Newcastle, England, UK
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| Posted: Mon Feb 01, 2010 5:24 pm Post subject: |
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Well thats good news. Lets hope they work this issue out!
Steven
_________________
Tomtom GO 1005 LIVE
iPhone 12 |
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M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
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| Posted: Mon Feb 01, 2010 5:30 pm Post subject: |
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| Andy_P wrote: | Update from TT:
| Quote: | | and I will certainly look at giving you some extra months of LIVE Services as compensation |
Quite good, I thought. |
I wonder if this will be for everybody , as they have been getting bad data just like Andy  |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Feb 01, 2010 5:45 pm Post subject: |
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| M8TJT wrote: |
I wonder if this will be for everybody , as they have been getting bad data just like Andy |
Ahhh, that was for my lovely presentation, not as compensation for the bad data!  |
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mikero
Regular Visitor
Joined: Feb 28, 2006
Posts: 84
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| Posted: Mon Feb 01, 2010 6:33 pm Post subject: |
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| If and when you get the extra months added to your Live Services, this will not show up on your device and will be added only when you stop subscribing. At least, that is what TT told me when they added 14 days as compensation. |
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falkirk81
Pocket GPS Verifier
Joined: Jul 07, 2006
Posts: 1649
Location: Newcastle, England, UK
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| Posted: Tue Feb 02, 2010 3:17 pm Post subject: |
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Andy, FYI I passed the same petrol station as I gave in my example. Tomtom says it is 1.02 a litre for Diesel there, it is STILL 1.109 (1.11) a litre. This has been around 2 weeks now that this vastly incorrect price is being given out!
Steven
_________________
Tomtom GO 1005 LIVE
iPhone 12 |
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TonyIshUk
Occasional Visitor
Joined: Aug 10, 2005
Posts: 52
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| Posted: Mon Mar 01, 2010 7:03 pm Post subject: |
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Maybe TT could link up with petrolprices.com which seem accurate when postcodes are entered.
Rgds |
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Orac1
Banned
Joined: Apr 02, 2010
Posts: 38
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