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Subscription Problem

 
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gilesme
Regular Visitor


Joined: Jan 22, 2006
Posts: 63
Location: North West

PostPosted: Thu Aug 30, 2007 10:28 am    Post subject: Subscription Problem Reply with quote

Hello,

I subscribe "now and again". My free Cyclops with my Garmin 250 has now expired, so I've paid my £2 via paypal, however when I log in it says I'm not registered ?

I pay via credit card, so should be instantly available ?

Please advise,

Regards,

Giles.
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Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Aug 30, 2007 11:46 am    Post subject: Reply with quote

It would normally be instant unless your PayPal payment was an eCheque or there was a glitch in the authorisation process which happens occasionally.

If you can email subscriptions AT pocketgpsworld.com, and include your username, PayPal Transaction ID and PayPal email address if different from your forum address I'll investigate and come back to you as soon as I have looked at the issue.
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