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Thank you for these years TomTom

 
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Lennart
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Joined: 21/05/2003 13:02:15
Posts: 27
Location: Sweden

PostPosted: Mon Sep 04, 2006 7:32 pm    Post subject: Thank you for these years TomTom Reply with quote

- My current PDA, HP IPAQ 5450 is not listed as supported at TomTom for v6
- The phone that plan to buy, SE P990i is not listed as supported

That means I'm now "have to" pursue other options for navigation
I realize that time is not standing still, equipment gets old and there is an end of life for all products

I have been a satisfied customer of TomTom since v2 and in spite of complaints about different issues, I have been coming back all the time
The upgrade options over the years "helped" me to take that decision
The last upgrade, v3 with local maps to v5 with European maps was an excellent offer

In my car I now have a built-in GPS system which is not as good as TomTom, but it does its job
In the boat, I now have a Garmin GPS which is much better then the PDA/Fugawi combo I have been using

To be honest, it is the "technician" in me that have helped me to "motivate why I also have needed TomTom"

So, I understand TomTom's reasons for not supporting everything on the planet but since TomTom can not be used on a SE P990i I will be happy with what I have or
check out other navigation options for the P990i
No hard feelings
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Robin2
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Joined: Nov 24, 2003
Posts: 1441
Location: Swansea

PostPosted: Mon Sep 04, 2006 9:06 pm    Post subject: Reply with quote

Where did you find which devices are supported for TT6? I can't find it on the TomTom web site
Robin
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TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
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Plus a lot of other PDA GPS kit, seldom used
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Lennart
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Joined: 21/05/2003 13:02:15
Posts: 27
Location: Sweden

PostPosted: Mon Sep 04, 2006 9:18 pm    Post subject: Reply with quote

Robin2 wrote:
Where did you find which devices are supported for TT6? I can't find it on the TomTom web site
Robin


Here: http://www.tomtom.com/products/features.php?ID=260&Language=1
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Lennart
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Posts: 27
Location: Sweden

PostPosted: Mon Sep 04, 2006 9:21 pm    Post subject: Reply with quote

Not sure that the link translates correclty, so I'll cut&past them:

* ACER: ACER N310-B, ACER N311-BW, ACER n35, ACER n50
* Asus: Asus MyPal A632N, Asus MyPal A636N
* DELL: DELL AXIM X51, DELL Axim X51v
* Eten: Eten M600
* Fujitsu Siemens: Fujitsu Siemens LOOX 720, Fujitsu Siemens Pocket LOOX N520
* HP: HP iPAQ h4150, HP iPAQ h4350, HP iPAQ hw6510, HP iPAQ hw6515, HP iPAQ hw6910, HP iPAQ hw6915, HP iPAQ hx2190, HP iPAQ hx2490, HP IPAQ rx1950, HP IPAQ rz1710
* i-Mate: i-Mate JAM, i-Mate JAMin, i-Mate PDA-N, i-Mate™ PDA2k
* Mio: Mio 168 (Rom ENG), Mio A201, Mio A701, Mio P350
* Nokia: Nokia E61
* O2: O2 XDA Exec
* Orange: Orange SPV M1000, Orange SPV M2000, Orange SPV M3000 beta
* Palm: Palm Treo 700W beta, PalmOne Treo 650
* Qtek: Qtek 9000, Qtek G100, Qtek S100, Qtek S110
* T-Mobile: T-Mobile MDA compact, T-Mobile MDA III, T-Mobile MDA Pro beta
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theboxers
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Joined: Jun 17, 2005
Posts: 10

PostPosted: Mon Sep 04, 2006 10:22 pm    Post subject: Reply with quote

No HP 4700 either. Crying or Very sad The list is hopefully incomplete.
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adamf
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Joined: Jul 31, 2004
Posts: 410
Location: wolverhampton

PostPosted: Mon Sep 04, 2006 10:26 pm    Post subject: Reply with quote

don't worry about tt6 its nothing special unless you need to find a buddy who also needs tt6 and has a connection to the net ..oh forgot the other...you can see if the road goes under or over another road the maps v650 are the same as v605/632 from what i can see all i can say is dont upgrade to tt6 just upgrade the maps to v650 or v632? feel free to pm me......
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gpssparky
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Joined: Dec 19, 2003
Posts: 100
Location: Coventry

PostPosted: Mon Sep 04, 2006 10:38 pm    Post subject: Reply with quote

Since when has tomtom's official list made any difference?

Wait until it's released and see what the users on these forums get up to.

With help from this site I've run tomtom on all sorts of "unsupported" devices.

Not quite manged it on a Psion organiser yet, but never say never Laughing
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alix776
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PostPosted: Mon Sep 04, 2006 10:56 pm    Post subject: Reply with quote

I would think the 5450 would as it has the same windows version (i think) as the ipaq 17xx and 19xx series which are listed
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s3dbw
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Joined: May 07, 2004
Posts: 203

PostPosted: Tue Sep 05, 2006 10:08 pm    Post subject: Reply with quote

I emailed TomTom customer support regarding an HP5550 and recieved the following communicative one liner

"If it is not on the compatibility list that means it is not supported"

Looks like TomTom are going to lose a lot of customers as their compatibility list is not very big and I'm sure very few people will be blackmailed into upgrading their PDA just for this
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stevei
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Joined: May 22, 2005
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Location: Weymouth

PostPosted: Tue Sep 05, 2006 10:48 pm    Post subject: Reply with quote

And there is a load of us with the Ipaq 2210
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Tim Buxton
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PostPosted: Tue Sep 05, 2006 11:34 pm    Post subject: Reply with quote

s3dbw wrote:
I emailed TomTom customer support regarding an HP5550 and recieved the following communicative one liner

"If it is not on the compatibility list that means it is not supported"

Looks like TomTom are going to lose a lot of customers as their compatibility list is not very big and I'm sure very few people will be blackmailed into upgrading their PDA just for this


Not supported can mean different things. It doesn't necessarily mean it doesn't work. We have been told by TomTom that we can publish screenshots and any screenshots I post will be from an iPAQ5555.
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page3
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Joined: Sep 01, 2006
Posts: 13

PostPosted: Wed Sep 06, 2006 9:31 am    Post subject: Reply with quote

There is a photo of TomTom 6 running on the SE M600i (UIQ3) at a trade show, on Esato forums (reproduced below). We live in the hope that it will see a release...

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AllenJames
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Joined: Oct 30, 2004
Posts: 78

PostPosted: Wed Sep 06, 2006 1:10 pm    Post subject: Reply with quote

works ok on hp2210
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rhayader_wanderer
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Joined: Sep 09, 2006
Posts: 19
Location: Mid Wales

PostPosted: Sat Sep 09, 2006 1:29 pm    Post subject: Reply with quote

Tim Buxton wrote:
s3dbw wrote:
I emailed TomTom customer support regarding an HP5550 and recieved the following communicative one liner

"If it is not on the compatibility list that means it is not supported"

Looks like TomTom are going to lose a lot of customers as their compatibility list is not very big and I'm sure very few people will be blackmailed into upgrading their PDA just for this


Not supported can mean different things. It doesn't necessarily mean it doesn't work. We have been told by TomTom that we can publish screenshots and any screenshots I post will be from an iPAQ5555.


Not supported can mean you are totally stuffed. As I have experienced in recent weeks

Earlier this year I purchased a GPSmile with TT5 and had activation undertaken by the vendor. When this was stolen I replaced it with a Mio P550 and activated online without problem "safe" in the knowledge that at least 10 vendors sell the P550 TT5 combination.

Earlier this month the Mio was replaced due to the well publicised recall. Now my problems began in earnest.

First up I was over my 2 activations in 6 months so no online activation but a call to TT support was required.

Call was taken politely I was asked for the PDA details and on stating it was a P550 the support officer invoked TT licencing and refused to activate the software.

I requested a formal email and the response is below
Quote:

Dear Mr./Ms Roberts,
Thank you for your call
Re: Activation & Mio P550
Thank you for your clarification on the item in question of activation however Tom Tom license agreement states adamantly that only items on it's compatibility list will be activated by the customer service or the customer.
Any deviation from the compatibility list may cause adverse consequences that Tom Tom is not liable for this also implicitly means That items not on the compatibility list For example the Mio- a201and the P550 will not be activated by any Customer support staff under any circumstances as these devices are not on our official compatibility list.
With best regards,

The TomTom Customer Support Team


The verbal statements given to me were with the undercurrent you should go back to the vendor and demand your money back but we were not prepared to take any action against the company that sold you the item.

A google search today "p550 tomtom" reveals that there are at least a dozen companies that will sell me this combination and the combination with v6 which on subsequent discussions with TT was confirmed as having been tested with the P550 and unlike the 350 had failed testing.

I am now initiating discussions with Mio and the vendor direct to resolve my issue but in light of all the threads on this board a move to v6 might not be on the cards
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