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networkned Occasional Visitor
Joined: Dec 21, 2004 Posts: 4
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Posted: Thu Jan 27, 2005 1:43 pm Post subject: Mapsonic upgrade to Navigator |
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I've got Mapsonic 1.3 running on my Palm Tungsten T3. I contacted ViaMichelin about upgrading to Navigator 2.5.2 at reduced cost and explaining that I'd already invested in their product and would they consider a discount. They were very helpful and e-mailed back the next day with a discount code to use on their website to get 50 Euros off the cost of a Navigator pack.
If you don't ask.... |
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GoochyB Occasional Visitor
Joined: Jan 21, 2005 Posts: 10
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Posted: Tue Feb 08, 2005 9:34 am Post subject: |
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How did you get such a fast reply? I've emailed them a couple of times and each time it's taken around 2 weeks to get a response. In fact I'm still awaiting a response on a similar enquiry re upgrading. |
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putlog Occasional Visitor
Joined: Oct 01, 2004 Posts: 5
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Posted: Tue Feb 08, 2005 5:46 pm Post subject: Mapsonic upgrade to Navigator |
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I e-mailed them regarding the upgrade 0n 28/01/05 and my reply with a 50 euro voucher arrived today so about 11 days.
Cheers
Ray |
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GoochyB Occasional Visitor
Joined: Jan 21, 2005 Posts: 10
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Posted: Tue Feb 08, 2005 7:57 pm Post subject: |
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mine also arrived today with voucher for the same offer |
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Jimbo757 Occasional Visitor
Joined: Feb 16, 2005 Posts: 4
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Posted: Mon Apr 04, 2005 10:20 pm Post subject: Mapsonic Upgrade |
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Who did you contact , guys? I emailed customer service in February and have received no reply apart from the automated response. I've found Via Michelin very offhand with its customers, I think I'll defect to TomTom when they sell their software without a gps(I've got 2 already). |
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GoochyB Occasional Visitor
Joined: Jan 21, 2005 Posts: 10
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Posted: Tue Apr 05, 2005 6:00 am Post subject: Re: Mapsonic Upgrade |
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Jimbo757 wrote: | Who did you contact , guys? |
I just used the "contact us" link from somewhere on their website. As I said, it took a long time from automated acknowledgement to human reply. |
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dpick Occasional Visitor
Joined: Apr 04, 2005 Posts: 4
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Posted: Wed Apr 27, 2005 6:31 pm Post subject: navigator upgrade |
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I just registered my mapsonic with them last week recieved email within 1 week with the 50 euro offer.
Dave |
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