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Express v5.0
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sussamb
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PostPosted: Thu Aug 03, 2017 9:20 pm    Post subject: Reply with quote

Download the exe file, then right click it and select Run as administrator. That should work.
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allan125
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PostPosted: Thu Aug 03, 2017 9:39 pm    Post subject: Reply with quote

Thanks, lucky me then!!

Looked in my pc's download folder, and trying to reinstate from 16 June, see if that works for me!!

Cheers

Allan
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allan125
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PostPosted: Thu Aug 03, 2017 9:43 pm    Post subject: Reply with quote

Thanks Sussamb

Unfortunately your message came through after I had already started running the exe,, now about 2/3rd of the way through installation!!

Cheers

Allan
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allan125
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PostPosted: Thu Aug 03, 2017 10:51 pm    Post subject: Reply with quote

Now downloaded and installed 5.5, however after what it called a successful installation when I try to open it all I get is the initial screen showing the icon and the words Garmin Express, and then it sticks, not going any further!!

Allan
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Kremmen
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PostPosted: Fri Aug 04, 2017 4:34 am    Post subject: Reply with quote

sussamb wrote:
Nope. Still doesn't show.


What annoys me is the way it tries to force you to uograde to the latest bugged version when you exit a previous version. No cancel button.

I got an email asking for support desk feedback, to which I slated them. Got another one yesterday which I haven't responded to yet.
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sussamb
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PostPosted: Fri Aug 04, 2017 7:28 am    Post subject: Reply with quote

allan125 wrote:
Now downloaded and installed 5.5, however after what it called a successful installation when I try to open it all I get is the initial screen showing the icon and the words Garmin Express, and then it sticks, not going any further!!

Allan


That's normally an indication that a previous uninstall left some remnants behind, so you could try using the Microsoft Utility to completely uninstall Garmin Express. This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

When uninstalling Garmin Express select as necessary:

•Garmin Express
•Garmin Express Tray
•Elevated Installer
•Garmin Update Services (skip if not present)
•ANT Drivers Installer x64

Then install Garmin Express directly from http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe
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allan125
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PostPosted: Fri Aug 04, 2017 7:11 pm    Post subject: Reply with quote

Hi Sussamb

Thanks for the advice, now up for the British Superbikes at Thruxton so will run through your advice in a few days and advise

Cheers

Allan
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sussamb
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PostPosted: Sat Aug 05, 2017 7:27 am    Post subject: Reply with quote

5.6.1 now released, no changelog for the Win version yet, for the mac:

Fixed an issue that could cause a customer to receive a bad response when attempting to update LakeVu Detail Maps.
Other minor bug fixes and improvements.
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allan125
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PostPosted: Sat Aug 05, 2017 7:45 am    Post subject: Reply with quote

Thanks, will give that a try, after Superbikes ☺😎

Cheers

Allan
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Kremmen
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PostPosted: Sat Aug 05, 2017 8:35 am    Post subject: Reply with quote

Keep us updated on ExpressTray in Win7 Very Happy


Installed it anyway and I have a tray icon.

So, even though they acted dumb to my support request they've hopefully fixed it.
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sussamb
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PostPosted: Sat Aug 05, 2017 9:40 am    Post subject: Reply with quote

Think it appears when you update, but after a reboot it's gone again ... at least mine is.
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Kremmen
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PostPosted: Sat Aug 05, 2017 10:27 am    Post subject: Reply with quote

I'll check next time

Rebooted and still have the Garmin Tray running this end Very Happy
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BigJohnD
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PostPosted: Sat Aug 05, 2017 11:15 pm    Post subject: Reply with quote

Ver 5.6.1.0 now available.

[Oops - just seen the notice above!]
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Kremmen
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PostPosted: Sun Aug 06, 2017 5:09 am    Post subject: Reply with quote

Already - wonder what they broke and forgot to test.
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allan125
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PostPosted: Mon Aug 07, 2017 7:01 pm    Post subject: Reply with quote

Hello Sussamb

Returned from BSB at Thruxton and removed the old Garmin Express via the Windows Control Panel, and then installed Garmin Express via the link you provided, which of course now gave me the latest version 5.6.1.

I then opened myGarmin and successfully downloaded my subscription item, so whatever the problem was with the earlier version it now seems to have been cleared.

Many thanks

Allan
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