Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Europe DEM file on a Garmin Nuvii 3598LMTD
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Europe DEM file on a Garmin Nuvii 3598LMTD
Goto page Previous  1, 2, 3, 4, 5, 6  Next
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Garmin Portable Navigation Devices
View previous topic :: View next topic  
Author Message
M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Sep 30, 2016 7:30 pm    Post subject: Reply with quote

Is that a definitive 'No', or is it a 'you shouldn't do that type No'?
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Fri Sep 30, 2016 7:52 pm    Post subject: Reply with quote

Well you can do it but it won't work Rolling Eyes
_________________
Where there's a will ... there's a way.
Back to top
View user's profile Send private message
lillyelse
Regular Visitor


Joined: Aug 03, 2007
Posts: 87
Location: Derby

PostPosted: Fri Sep 30, 2016 11:27 pm    Post subject: Europe Dem file for Nuvii 3598 LMTD, recently deleted Reply with quote

Sorry to labour the subject sussamb, but exactly WHAT IS THE DIFFERENCE bertwem The Europe DEM file recently deleted by Garmin, and the Basemap NR 5.01 DEM file that exists on all Garmin devices?

Why use two (2) DEM files when ONE (1) DEM file would do?

If they are both Digitally Enhanced Maps or modes, why delete the Europe DEM file only?

Clearly, the Basemap DEM file 5.01 does NOT enhance the terrain.

So, why call it a DEM file when it clearly is NOT.[/u][/b]
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Sat Oct 01, 2016 7:02 am    Post subject: Reply with quote

Well now I'm confused. You mentioned a file with DEM in the name, and the DEM file is the Digital Elevation Model that exists on some Garmin devices. The basemap on every Garmin device isn't a DEM file. On the device the basemap file is gmapbmap.img, the DEM file is gmapdem.img

So there aren't two DEM maps. Where did you get this info from:

lillyelse wrote:
Checking maps already installed on the device you come to an entry called;

"Basemap", and this is referenced as;

"Worldwide Autoroute DEM Basemap, NR 5.01" dated 08 / 2011 "courtesy of National Oceanic and Atmospheric Adminstration / National Ocean Service 2011"

_________________
Where there's a will ... there's a way.


Last edited by sussamb on Sat Oct 01, 2016 8:01 am; edited 2 times in total
Back to top
View user's profile Send private message
Kremmen
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 03, 2006
Posts: 7123
Location: Reading

PostPosted: Sat Oct 01, 2016 7:09 am    Post subject: Reply with quote

Getting dem files confused
_________________
DashCam:
Viofo A119 V3
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Sat Oct 01, 2016 7:56 am    Post subject: Reply with quote

Rolling Eyes

Laughing
_________________
Where there's a will ... there's a way.
Back to top
View user's profile Send private message
lillyelse
Regular Visitor


Joined: Aug 03, 2007
Posts: 87
Location: Derby

PostPosted: Sat Oct 01, 2016 12:05 pm    Post subject: Europe Dem file for Nuvii 3598 LMTD, recently deleted Reply with quote

Precisely.

Confusing isn'it?

On the 3598 device, from the main menu screen, press SETTINGS, Down Arrow twice, DEVICE, ABOUT, Down Arrow once, then touch BASEMAP and you come to "Worldwide Autoroute DEM Basemap, NR 5.01".

Try it.

What is the DIFFERENCE between this DEM file and the Europe DEM file deleted by the last update 2017.20?[/b]
Back to top
View user's profile Send private message
lillyelse
Regular Visitor


Joined: Aug 03, 2007
Posts: 87
Location: Derby

PostPosted: Sat Oct 01, 2016 12:08 pm    Post subject: Reply with quote

Kremmen wrote:
Getting dem files confused


Like it, like it.

"Dem files, dem files are all walking about..." as the song says.
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Sat Oct 01, 2016 1:04 pm    Post subject: Reply with quote

Ah ok. That is the basemap, and it does have some elevation data but like the map it's very coarse. If you zoom 'way out' on models that have just that basemap you will see some shading of terrain, but nothing like the detailed data from the gmapdem.img file.
_________________
Where there's a will ... there's a way.
Back to top
View user's profile Send private message
lillyelse
Regular Visitor


Joined: Aug 03, 2007
Posts: 87
Location: Derby

PostPosted: Sat Oct 01, 2016 2:36 pm    Post subject: Europe Dem file for Nuvii 3598 LMTD, recently deleted Reply with quote

Thanks for the explanation sussamb. Like you say it's confusing.

Wonder when we will get Garmin to re-instate the Europe DEM file for 3598 owners and users?

I understand their need to generate profit through sales, but resorting to bully-boy tactics is certainly not the way.
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Sat Oct 01, 2016 2:56 pm    Post subject: Reply with quote

Well I don't expect it's that. Just an error in Express.
_________________
Where there's a will ... there's a way.
Back to top
View user's profile Send private message
lillyelse
Regular Visitor


Joined: Aug 03, 2007
Posts: 87
Location: Derby

PostPosted: Sat Oct 01, 2016 3:30 pm    Post subject: Europe Dem file for Nuvii 3598 LMTD, recently deleted Reply with quote

Well, lets hope you are right, sussamb.

Trust you will be keeping an eye open on progress?

Please keep me updated?

Thanks.
Back to top
View user's profile Send private message
CDK
Regular Visitor


Joined: Apr 20, 2006
Posts: 122
Location: Ashford. Kent. UK.

PostPosted: Wed Oct 05, 2016 4:02 pm    Post subject: Reply with quote

All gone quiet from Garmin, so sent them a reminder that I was still waiting for a reply:
1] By replying to their previous email answer Arrow Nothing happened
2] Copying the same message into their Web support page Arrow Got following reply

MY MESSAGE:
Case No: xxxxxx
Dear Chris
As it is now over two weeks since our last communication when I sent you the requested log files, I am enquiring about the situation regarding this case, as I have not received any reply from yourself or anybody at Product Support.
My thoughts:
a] There is no need to carry out a major investigation on this matter. (*)
b] During the last map update process for map 2017-20, Garmin Express deleted the "Europe DEM" file ("gmapdem.img") from the ".system" folder, and it was not replaced. As you know, the DEM file is the digital elevation data file that shows the terrain, it's only used by certain models, such as my Nuvi 3598. 
c] Last week, there was an update to Garmin Express. Hoping that the error had been corrected, I reinstalled the 2017-20 maps, thinking that the DEM file would also be reinstalled. However, this did not happen and the DEM file was not reinstalled.
d] To correct this error, all you at Garmin have to do is put up a link either in Garmin Express or on your website, where users can download the required file "gmapdem.img"
e] Garmin then has up to the next map update to check out Garmin Express to correct whatever the error was in the first place.
Thousands of your clients must have been effected by this, as you will see from various GPS forums on the internet.
I await your early reply.
Regards

THEIR REPLY:
Thank you for contacting Garmin Europe.
I am happy to help with your query.
The case in question is still being investigated. Our teams will update you on the state of the case as new information comes to light. Thank you for your patience.
Apologies for the inconvenience. 
If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here: http://www.garmin.co.uk/support
Kind regards,
Thomas
Garmin Europe
------

*OK, a] was a bit tongue in cheek
I have a suspicion that they will soon announce that older units no longer have this DEM facility.
Though I say thousands must have been effected, I wonder how many keep track of the updates and probably still do not realise that the file is not there.
Are they still offering this DEM view on their current new units?

Perhaps it is time to consider mentioning this to some motoring/computer magazine or correspondent or even to "Which?" who gave Garmin a good write up?

..
Back to top
View user's profile Send private message
sussamb
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 18, 2011
Posts: 4462
Location: West Sussex

PostPosted: Wed Oct 05, 2016 4:41 pm    Post subject: Reply with quote

Most nuvis don't have a DEM map ;)

Anyone though who has a backup or who can get the map from elsewhere will be fine, when Garmin will resolve it only they know.
_________________
Where there's a will ... there's a way.
Back to top
View user's profile Send private message
Kremmen
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 03, 2006
Posts: 7123
Location: Reading

PostPosted: Wed Oct 05, 2016 4:48 pm    Post subject: Reply with quote

Which? has had various Garmin models at positions 1 to 4 for a few years now ..... until the last report that put TomTom up front.
_________________
DashCam:
Viofo A119 V3
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Garmin Portable Navigation Devices All times are GMT + 1 Hour
Goto page Previous  1, 2, 3, 4, 5, 6  Next
Page 5 of 6

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.105 (30 Oct 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping