Nuvi 3598-D First impressions / Latest firmware (4.80)

sussamb · Posted: Wed Apr 01, 2015 11:51 am Post subject:

Then I'm not sure what is happening ... may be worth calling Garmin Product Support on their Freephone number 0808 238 0000

@xtraseller Under those circumstances it would still show that the correct cable is connected, here it isn't even doing that.
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Where there's a will ... there's a way.

Kremmen · Posted: Wed Apr 01, 2015 11:54 am Post subject:

Not a 3598 but I've just tested mine.

With no cable connected I get exactly the same as you. Once I connect the cable and the charging symbol shows it has power the 'tick' in the compatible box appears within about 20 seconds.

3 possibilities:

Cable is broken (check pins on cable and device)
Power end is not making connection in car (check unit is charging)
Device has an error

If no signal is being received then the display will show compatible cable connected but the display for subscriptions will never change from 'searching for providers'
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DashCam:
Viofo A119 V3

R0dG · Occasional Visitor Joined: Apr 01, 2015 Posts: 7

Garmin are now offering me a replacement (not specified whether that will be new) for £19.99 as it is over 12 months old

Kremmen · Posted: Wed Apr 01, 2015 12:37 pm Post subject:

Is it charging when plugged in?
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DashCam:
Viofo A119 V3

R0dG · Occasional Visitor Joined: Apr 01, 2015 Posts: 7

Update - tried swapping the power lead, now working fine

So it seems the power but not traffic was working on the other lead

Thanks for all your help

sussamb · Posted: Wed Apr 01, 2015 1:12 pm Post subject:

Both were traffic cables? If so then certainly seems like one was faulty.
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Where there's a will ... there's a way.

R0dG · Occasional Visitor Joined: Apr 01, 2015 Posts: 7

Both traffic leads, yes

Kremmen · Posted: Wed Apr 01, 2015 2:02 pm Post subject:

What you need to watch these days is that some car manufacturers use deep power sockets.

I have 2 car USB plugs. One works one doesn't because even when fully inserted it doesn't reach the bottom.

Also check if the bad lead has a fuse that has blown.
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DashCam:
Viofo A119 V3

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