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new navcore 9.400 for x20/x30/x40/x50 devices
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Fibre
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Joined: Nov 17, 2004
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Location: Kettering, Northants, England

PostPosted: Wed Feb 15, 2012 7:17 pm    Post subject: Reply with quote

Just come in to up date my 750L and wifes 740L
-- found that I seem to be forced to accept the update of the Application 9.400
Cant un tick the box, scary don't like being "forced" to do things.

So came on here before doing so.

Has any one had any problems
-- apart from layouts etc which we should be able to live with.
-- with the actual down load of the Application on the 750L and the 740L devices.

That is all that panics me -- if the download goes pear-shape..

We have
Application 9.061 on the 750L
and
Application 9.058 on the 740L

Will they "crash"
should I back up the device before downloading..

I normaly do any way. but have no idea of how to restore if things go wrong.
Maurice
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Last edited by Fibre on Wed Feb 15, 2012 7:40 pm; edited 1 time in total
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molerat
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PostPosted: Wed Feb 15, 2012 7:24 pm    Post subject: Reply with quote

Fibre wrote:
............
should I back up the device before downloading..

Maurice
That one is always a must do before making any major changes or downloads
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AndyVaughan
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PostPosted: Wed Feb 15, 2012 8:07 pm    Post subject: Reply with quote

jonbaker12345 wrote:
Andy_P wrote:
Antoeknee wrote:
Also after update have to click legal notice every time at start up. Unless there is a way to disable this that I haven't noticed.


That SHOULD only happen after a re-boot (eg after a software update), not after every start-up.

Are you sure it's happening on a normal switch on?


I'm using a 550 Live, and since installing 9.400 I get the legal notice displayed once after disconnecting from Home, but not then after every normal start-up.

It's not a great problem, just another little annoying quirk that TT has thrown at us. Sad


In my experience, the legal notice has always come up after connecting to HOME with an XL LIVE and a 920.
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mikealder
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PostPosted: Wed Feb 15, 2012 10:01 pm    Post subject: Reply with quote

Fibre wrote:
should I back up the device before downloading..

I normaly do any way. but have no idea of how to restore if things go wrong.
Maurice


As long as your map is stored on the PC I wouldn't bother with a full back up just to update the Navcore as it's possible to download one of the earlier Navcore software builds and install it to your device using WinRar, the downside with this new update is every time you connect to Home you will be forced to update the device to the newer version.

Instructions on how to roll back the Navcore will be posted on here unless the bugs in the new version get resolved ASAP as it's not difficult to do - Mike
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Fibre
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Location: Kettering, Northants, England

PostPosted: Thu Feb 16, 2012 12:47 am    Post subject: Reply with quote

All that panic!!

Done them both and they both work OK -- cant see - yet any difference in the screens
-- Had to switch back on the phones.. I think the blue tooth had turned off during the download.
-- also the warning sounds associated with POI's had disapeared as well
-- I use different Beeps for "our" speed cameras etc. Had to re-do them.

Both devices start now with the white warning screen
-- of doo's and don'ts
-- and also one about sending stuff to Tom-Tom
-- If you don't agree your "live" stuff wont work !! bit of a cheek that is..

Did do the back-up before starting

-- both devices now on App 9.400

Thanks for your help

Maurice
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Andy_P
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PostPosted: Thu Feb 16, 2012 2:10 am    Post subject: Reply with quote

AndyVaughan wrote:
jonbaker12345 wrote:


It's not a great problem, just another little annoying quirk that TT has thrown at us. Sad


In my experience, the legal notice has always come up after connecting to HOME with an XL LIVE and a 920.


So sorry for the terrible inaccuracy.... When I said 'after a re-boot', I also meant after connection to Home.
(I only ever connect to Home to do a software update, so I always get a re-boot straight after).
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Antoeknee
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PostPosted: Thu Feb 16, 2012 1:01 pm    Post subject: Reply with quote

No legal warning when started up for second time when not connected to PC.

Can't recall there being this action when connected to Home. Will have to see what happens when I next connect.
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Gee-Pee
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PostPosted: Thu Feb 16, 2012 2:40 pm    Post subject: Reply with quote

Connected my G950Live at 12 noon. Downloaded everything on offer, namely Application 9.400 (1020, 1/2/2012, Map Europe v885.4008 and all the Safety camera updates. Took just over 45 minutes and after the standard reboot everyting looks OK. All Favs still in place, Noticed that the two drives on the device are now correctly named as Memory Card and Internal Memory, something that has been bugging me for some time; I notice too that on the Speed Camera page (Live Services - Speed cameras) it shows the information that "Speed Cams are up to date" - that's helpful, as I never knew if they were or were not.
I cannot find any way of doing a Route Demo ! Was it available on this device as I also have a GO1000Live on which it definiltly works (View route - Show route Demo) Question

Now to test the mapping etc Idea But, so far so good.
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psyskiesman
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PostPosted: Thu Feb 16, 2012 2:58 pm    Post subject: Reply with quote

Route demo is certainly working on my 750 Live, plan route, details, show demo.
Also, and this may be coincidence, but my device hasn't re-booted itself since updating the Navcore on Wednesday, and no hands free phone calls have crashed either. Both of these problems would normally occur at least once a day.
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dhn
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PostPosted: Thu Feb 16, 2012 3:00 pm    Post subject: Reply with quote

Gee-Pee...

I don't have that model of course but, once you plan a route, are you taken to a screen where the route is shown? If so, is there a button such as 'options' or 'details' at the bottom? If 'yes' and you select it, is there an icon for a demo there?
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Gee-Pee
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PostPosted: Thu Feb 16, 2012 3:17 pm    Post subject: Reply with quote

dhn wrote:
Gee-Pee...

I don't have that model of course but, once you plan a route, are you taken to a screen where the route is shown? If so, is there a button such as 'options' or 'details' at the bottom? If 'yes' and you select it, is there an icon for a demo there?


Thanks David. I hadn't used that one for some time and had forgotten where that was. You are right and now I can check the speed cams. Very Happy
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ratman633
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Joined: Aug 03, 2006
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PostPosted: Thu Feb 16, 2012 11:46 pm    Post subject: Reply with quote

I thought you may like to read this helpful response from TomTom re my 540 no longer working after the 9.40 update, I particularly like the fourth paragraph.
"Dear Mr.xxxxx,Thank you for the update. This is xxxxx here.
The reference number for your query is xxxxxxxxxxx.
I am really very sorry to say, there is some current issue with the LIVE Services on GO 540/740/940 devices after updating the latest application version 9.400.
Our technical team is working diligently to resolve the issue and provide a suitable resolution for all the required features and services. This being a technical issue, a specific time frame can not be given.
Please do not worry, your device is not faulty once this issue gets resolved we will reassign the Live Services for the period you were unable to use it. Please visit the link www.tomtom.com/15956 At the bottom of the page there is a link called Notify me - by clicking on that link, We'll send you a mail when more information is available.
Many apologies for the inconvenience caused to you in this regard.
We thank you for your co-operation and hope to have a resolution very soon.
If you have any further queries then, please do not hesitate to write us, we will be more than happy to assist you.
Thank you for your valuable time and giving me an opportunity to assist you.
With Kind Regards,
xxxxxxx
The TomTom Customer Care Team

Perhaps TomTom use a different dictionary to the rest of us! Oh well back to 8.371.

Keith
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gluey
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Joined: Mar 27, 2005
Posts: 208
Location: North East UK

PostPosted: Fri Feb 17, 2012 12:37 am    Post subject: Reply with quote

TomTom support page at last,
Some GO 540/740/940 devices in the UK get Error 1008 when using LIVE services after updating to Software 9.400.

We apologise for the inconvenience and are currently working on a fix for this issue.

To keep up-to-date with the latest news about this new service, subscribe to this page by clicking the Notify me link at the end of the page. We'll send you a mail when more information is available.
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Stampy72
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PostPosted: Fri Feb 17, 2012 3:49 am    Post subject: Reply with quote

Anybody sussed out how to stop the window at the bottom left with the ^ arrow in it flashing when you go over the speed limit??
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gluey
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Joined: Mar 27, 2005
Posts: 208
Location: North East UK

PostPosted: Fri Feb 17, 2012 8:05 am    Post subject: Reply with quote

Stampy72 wrote:
Anybody sussed out how to stop the window at the bottom left with the ^ arrow in it flashing when you go over the speed limit??

Is it not under safety prefs
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