| View previous topic :: View next topic |
| Author |
Message |
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
 Posted: Tue Jan 11, 2011 11:29 pm Post subject: TomTom Via View map of route is off screen |
 |
|
TomTom Via 120. Plan a route. Tap screen - Show Map of Route ...
Map extends off top of screen, and off the right side of screen, with just a hint of the zoom bar. Bug/fix? |
|
| Back to top |
|
 |
MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15150
Location: Bradford, West Yorkshire
|
| Posted: Tue Jan 11, 2011 11:58 pm Post subject: |
|
|
do you have the latest software available?
MaFt |
|
| Back to top |
|
|
dhn
Frequent Visitor
![]()
Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
|
| Posted: Wed Jan 12, 2011 1:03 am Post subject: |
|
|
Try to 'pinch' the screen with your thumb and finger.
And expand the screen by spreading out the action of your thumb & finger.
_________________
David |
|
| Back to top |
|
|
Gee-Pee
Lifetime Member
Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
|
| Posted: Wed Jan 12, 2011 9:22 am Post subject: Re: TomTom Via View map of route is off screen |
|
|
| ABeeBeeSee wrote: | TomTom Via 120. Plan a route. Tap screen - Show Map of Route ...
Map extends off top of screen, and off the right side of screen, with just a hint of the zoom bar. Bug/fix? |
Is there a magnifying glass shown?
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing |
|
| Back to top |
|
|
Gee-Pee
Lifetime Member
Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
|
| Posted: Wed Jan 12, 2011 9:43 am Post subject: Re: TomTom Via View map of route is off screen |
|
|
| ABeeBeeSee wrote: | TomTom Via 120. Plan a route. Tap screen - Show Map of Route ...
Map extends off top of screen, and off the right side of screen, with just a hint of the zoom bar. Bug/fix? |
This has always been like that on my device (admittedly not exactly the same one as yours). Do you have the magnifier icon on the screen on the right hand side? If so, just tap and hold that magnifier then just slide it up or down to increase/decrease the map screen magnification.
As soon as you realease the icon, the magnification scale slides back out of sight, as you describe.
Works for me
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing |
|
| Back to top |
|
|
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
| Posted: Thu Jan 13, 2011 12:51 pm Post subject: Re: TomTom Via View map of route is off screen |
|
|
| Gee-Pee wrote: | | ABeeBeeSee wrote: | TomTom Via 120. Plan a route. Tap screen - Show Map of Route ...
Map extends off top of screen, and off the right side of screen, with just a hint of the zoom bar. Bug/fix? |
Is there a magnifying glass shown? |
Thanks - the zoom level is not the problem. It's that the magnifying glass is mostly off the right hand side of the screen, and only a small edge of it is visible, so it can't be used for zooming.
Oddly, the 'Done' button at the bottom of the screen appears OK (I'm comparing this with the image on p24 of the Via user manual - sorry, tried just pasting the image but can't get it to work)
http://download.tomtom.com/open/manuals/via/refman/TomTom-Via-en-GB.pdf |
|
| Back to top |
|
|
Gee-Pee
Lifetime Member
Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
|
| Posted: Thu Jan 13, 2011 1:37 pm Post subject: |
|
|
| Quote: | | It's that the magnifying glass is mostly off the right hand side of the screen, and only a small edge of it is visible, so it can't be used for zooming. |
Ah! Now I understand. It's the magnifyer off the screen not the Zoom bar (which is normally hidden). That does seem to be a reportable fault if you are up-to-date with the application software. Not seen that one 
As MaFt says, have you the latest application? Which one have you got ?
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing |
|
| Back to top |
|
|
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
| Posted: Thu Jan 13, 2011 2:16 pm Post subject: |
|
|
| Will check the app version tonight - it's my wife's unit ... though MyTomTom reports everything up to date (and I have seen postings on here about this) |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Thu Jan 13, 2011 3:34 pm Post subject: |
|
|
If you can post (or email) a picture of the TomTom screen, showing the problem, it would be very useful, and it can be reported to TomTom.
Out of interest, does the 'pinch zoom' work? (that dhn mentioned above) |
|
| Back to top |
|
|
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
| Posted: Thu Jan 13, 2011 7:58 pm Post subject: |
|
|
App 10.060.586892.46 (0)(6002, 12/10/2010)
Pinch/zoom doesn't do anything.
How to do a screen grab on the Via? I know how on the 'older' units |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Fri Jan 14, 2011 2:12 am Post subject: |
|
|
| TT haven't released a method to get a screen grab on the Via yet, so I think it's down to taking a photo of the screen! |
|
| Back to top |
|
|
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
| Posted: Fri Jan 14, 2011 10:43 am Post subject: |
|
|
OK - the image shows the edge of the magnifier which can just about be operated by a long fingernail ... (I think if you click on the image it should show it bigger)
 |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Fri Jan 14, 2011 12:30 pm Post subject: |
|
|
| Many thanks for the screen shot, I'll pass it on to TomTom. |
|
| Back to top |
|
|
MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15150
Location: Bradford, West Yorkshire
|
| Posted: Fri Jan 14, 2011 1:07 pm Post subject: |
|
|
it's a known bug with build 6002. there were at least 2 subsequent builds released after this that don't have the bug. quite why the device shipped with this i'm not sure, or rather why myTomTom isn't giving an update!
MaFt |
|
| Back to top |
|
|
ABeeBeeSee
Occasional Visitor
Joined: 24/06/2003 22:00:35
Posts: 26
Location: London, UK
|
| Posted: Sat Jan 15, 2011 11:15 am Post subject: |
|
|
| Thanks for the info MaFt |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
