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005clive Regular Visitor
Joined: Mar 03, 2006 Posts: 65 Location: Penryn, Cornwall
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Posted: Sun May 31, 2009 4:09 pm Post subject: 720t touch screen problems |
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First sorry I’ve not posted here for a long time, but……..
I have an intermittent problem with my tomtom, it is like the screen is being constantly pressed, so not staying on any one screen. This doesn’t happen all the time, but most of it. before I try and find someone I can send it away to, is there something simple it could be. _________________ Clive
Tom Tom 720T
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Sun May 31, 2009 4:39 pm Post subject: |
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Do you use a screen-protector?
Often these symptoms are caused by dust and dirt lodged under the bezel that surrounds the screen. Grab a small piece of thin card and run it gently around the edge of the screen and under the bezel. _________________ Darren Griffin |
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005clive Regular Visitor
Joined: Mar 03, 2006 Posts: 65 Location: Penryn, Cornwall
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Posted: Sun May 31, 2009 4:51 pm Post subject: |
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Thank you very much Darren, i did have a screen protector until this problem started, now you say about the dust under the bezel it makes a lot of scene _________________ Clive
Tom Tom 720T
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005clive Regular Visitor
Joined: Mar 03, 2006 Posts: 65 Location: Penryn, Cornwall
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Posted: Mon Jun 01, 2009 8:03 pm Post subject: |
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ok i've taken the bezel off and used a can of air to make sure there is no dust there, still playing up, so any ideas for the best place to send it to be looked at _________________ Clive
Tom Tom 720T
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Mon Jun 01, 2009 8:06 pm Post subject: |
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Twas worth a try!
Assuming it is out of warranty then http://www.satnav-shop.com/ .
Highly recommended. Fill out their on-line form with a description of the issue and they'll give you a quote. _________________ Darren Griffin |
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DennisN Tired Old Man
Joined: Feb 27, 2006 Posts: 14893 Location: Keynsham
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Posted: Mon Jun 01, 2009 9:36 pm Post subject: |
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Did you actually try the card/paper thing, or just the air?
_________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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005clive Regular Visitor
Joined: Mar 03, 2006 Posts: 65 Location: Penryn, Cornwall
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Posted: Mon Jun 01, 2009 9:42 pm Post subject: |
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I tried both, it strange because it's doesn't happen all the time, been quoted £75 to get it looked at, so not sure what i'm going to do _________________ Clive
Tom Tom 720T
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peasemore Lifetime Member
Joined: Aug 03, 2007 Posts: 379 Location: Berkshire
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Posted: Fri Aug 21, 2009 5:01 pm Post subject: www |
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Your web site appears to be down. _________________ Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve. |
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