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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Sun Mar 01, 2009 11:56 pm Post subject: Download goes ok then an error occurs. |
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Hi there
Like an idiot I thought that I knew all the things that could go wrong with my device and ‘Home’. Wrong.
I have just downloaded the new map with no trouble at all. However, when ‘Home’ gets to stage two (install) it runs ok for about two minuets and then an Error Message comes up on the screen. If I click on ‘Give Details’ the reason comes up as follows.
ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive2: Invalid archive:
C:\Documents and Settings\User\
MyDocuments\TomTom\HOME\Downloads\complete\map\
Western___Central_Europe_2GB\Western_and_Central_Europe_2GB.zip
@ .\framework\InstallToDeviceThread.cpp(956)
in .\framework\InstallToDeviceThread.cpp:956
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:74
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1033
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:77
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:70
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:62
this._errorFatal(error);
Time: Sun, 01 Mar 2009 22:36:57 GMT
I have downloaded twice but to no avail. Can anyone explain please? _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Mon Mar 02, 2009 3:41 am Post subject: |
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Can't explain, but you're not alone...
Same error or very similar messages
HERE, HERE,HERE and 2 or three more.
Right at the top it says its something to do with an invalid archive, so it seems to be a corrupt download for some reason.
Just overloaded servers, maybe? TT have a long history of being unable to cope with demand when they release a new map... |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Mon Mar 02, 2009 11:01 am Post subject: |
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Hi Andy_P
Thanks for replying. I’m sorry that I failed to check the forum for other users suffering from the same error before starting a new topic, I will pay more attention next time. I will follow the other Post’s about the subject and see how things go. I am in no particular hurry. _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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Froggy Regular Visitor
Joined: Sep 28, 2005 Posts: 147 Location: Glasgow
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Posted: Mon Mar 02, 2009 2:56 pm Post subject: Download goes ok then an error occurs. |
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I had a similar type of error when trying to update an earlier map - it turned out that my hard disk on the computer was short of space...
Might be worth checking - Tomtom support were as much use as a chocolate teapot and it was just by chance that I noticed the disk was nearly full. |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Mon Mar 02, 2009 3:44 pm Post subject: |
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Hi Froggy
No, I have plenty of room on my Hard Drive, but thanks for the advice. _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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mystery_blue Occasional Visitor
Joined: Oct 15, 2007 Posts: 8
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Posted: Wed Mar 04, 2009 12:33 am Post subject: |
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Had a recent problem downloading failing well into the download caused by a USB 2.0 hub connected to the computers 1.0 port. If you have a USB hub gioving additional USB ports try connecting your TOM TOM direct to the computers USB port. |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Wed Mar 04, 2009 7:55 pm Post subject: |
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Hy Mystery_nlue
I found a solution on another thread Here
Thanks
Trevor _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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