No tom tom icon after repair

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Had my hp ipaq repaired recently, new usb connector and software update, also reloaded ROM IC, when it came back I found that the tomtom icon had gone from the screen, so I have no way of accessing the sat nav, checked the storage card and it's all still on there, how do I get the icon back.

Steve.

mikealder · Posted: Tue Aug 15, 2006 9:40 pm Post subject:

Welcome to the forum, re-install the application (TomTom), you can download the latest version from www.tomtom.com simply dock the PDA via Active Sync and run the installer from the PC this will sort out your problem - Mike

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Mike,
Thanx for the speedy reply but I have looked on the web-site and can't seem to find the link to download from, am I missing something.

Steve.

wazzzzupmate · Posted: Wed Aug 16, 2006 10:21 am Post subject:

Try here,
http://www.tomtom.com/support/support.php?ID=3&Language=1

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Thanx for the link, followed the prompts, started downloading, saved the file navupd521, then opened it up to run set-up and no set-up started, would this be because there is no tom tom already installed, might this have been removed whilst under repair.

Steve.

mikealder · Posted: Wed Aug 16, 2006 11:17 am Post subject:

Make sure the PDA is docked with the PC and run the application on the PC, this will install the application, you do not need to have an earlier version installed in order for this to work. Mike

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Mike,
Have managed to install, but the pda is asking for an activation code, I bought this unit second hand and the disc that came with it is not the original, so no code on the box, I have a device code, can I get it from here somehow.

Steve.

Privateer · Posted: Wed Aug 16, 2006 12:36 pm Post subject:

Hi steve2002,

Unfortunately you really do need a product code, which together with a device code will give you an activation code when you visit www.ttcode.com.

Have a look at the following TomTom support answer:
My activation code no longer works on my repaired device.

It’s best if you go back to the seller and ask for the product code.

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

I have e-mailed him.
So what you are saying is that without this code I cannot use this device, and basically means I have to buy another software package.

Steve.

Privateer · Posted: Wed Aug 16, 2006 12:59 pm Post subject:

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Yes originally it was on e-bay, but i bought it off of e-bay after contacting the seller.
No I didn't back up the info from the PDA, I know, you don't have to tell me.
But if you have a genuine software package and a legitimate reason for wanting the original product code then why is this not possible, i know they want to protect people against rogue sellers but there must be a secure way of obtaining this code.

Steve.

Privateer · Posted: Wed Aug 16, 2006 1:23 pm Post subject:

Hi steve2002,

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

So if I can't get hold of the product code, then I need some more software, seeing as I already have the bluetooth unit what is the cheapest way of doing this, and from where.
I have looked on the good old e-bay and there seems to be some very cheap stuff on there, too cheap, and some of it says you don't need a code. Mmmmmmmmmmmmm!!!!!!!

Steve.

steve2002 · Occasional Visitor Joined: Aug 15, 2006 Posts: 19

Would this be any good.

http://www.handtec.co.uk/product.php?xProd=341&xSec=45

Steve.

Privateer · Posted: Wed Aug 16, 2006 3:00 pm Post subject:

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