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Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
Posted: Wed Nov 19, 2014 6:23 pm Post subject: Tomtom App stops working after Android 5 (Lollipop) update
Received Android 5 lollipop on Monday for my Nexus 5. Used Tomtom app today and it keeps restarting when you pick a menu option e.g drive to.
There is some chatter on Tomtom Forums about a future fix but no timescale.
I would have thought, in fact I am pretty confidant that even Tomtom has known about the lollipop update for months. Wouldn't they have received some beta software from Google for testing?
Fortunately I knew the best route on my journey today. But if you use Tomtom Android for your Satnav and depend on it, I would advise not updating to lollipop until it's (tomtom) is fixed.
As an aside I reloaded Copilot premium onto phone and it runs OK. But I now know why I bought Tomtom as copilot takes you seemingly on routes that you would not have picked if you only used a map. But at least it ran on Lollipop!
Alan _________________ Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
Posted: Thu Nov 20, 2014 6:11 pm Post subject:
Update - just received reply from Tomtom support:-
I would like to inform you that our 2nd line team have taken care of this issue and we are going to launch a new application version of TomTom app up to this Friday 21/11/2014. The new application version will resolve all the issues related to the TomTom app with the Android 5.0. I would request you to be patient until new application version gets released.
See what happens Friday!
Alan _________________ Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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