Interesting Observation

LesP2008 · Posted: Tue Sep 23, 2008 6:46 pm Post subject: Interesting Observation

I just tried to take up the offer from TomTom for the quaterly updates.
When trying to checkout the only option to pay was by credit card. I have always used my debit card in the past.
If i go to the shop and offer the full price then i get the option to use my debit card.
Have i just discovered the first hiccup with home 2.4. Laughing

NO_MAD · Posted: Tue Sep 23, 2008 7:05 pm Post subject:

My debit card worked o/k.

psyskiesman · Posted: Tue Sep 23, 2008 7:05 pm Post subject: debit card

I've just updated mine with a visa debit card, so don't know why yours wasn't accepted.

LesP2008 · Posted: Tue Sep 23, 2008 8:14 pm Post subject:

maestro.
always was accepted but on the top of the payment page it says choose your credit card.

Darren · Posted: Tue Sep 23, 2008 8:19 pm Post subject:

Did you try paying with your debit card? Any reason why you couldn't proceed?
_________________
Darren Griffin

LesP2008 · Posted: Tue Sep 23, 2008 8:23 pm Post subject:

I just tried again but the only symbols i can get up are Mastercard, Diners Club, Visa, Visa electron and Amex. Somethings obviously not right if others are able to use it.

Darren · Posted: Tue Sep 23, 2008 8:25 pm Post subject:

It might be peculiar to Maestro, others may be using Visa Debit cards?
_________________
Darren Griffin

LesP2008 · Posted: Tue Sep 23, 2008 8:29 pm Post subject:

Seems that way Darren, I can only get the maestro button if i go through the shop at full price.

LesP2008 · Posted: Wed Sep 24, 2008 8:24 am Post subject:

Darren · Posted: Wed Sep 24, 2008 8:39 am Post subject:

Hmm odd, they are confusing what is and isn't a Debit Card for starters as they state on the link they provided that they accept Visa Electron cards which are debit cards!

To add to the confusion, on the link they have provided they state

LesP2008 · Posted: Wed Sep 24, 2008 8:58 am Post subject:

Yes Darren i think you are right with that.
It is obviously something here that is unique to Maestro.

Shame as i was given a good offer £49.95 for the latest map and four updates.

Might have to get the buddies card fired up!!

LesP2008 · Posted: Thu Sep 25, 2008 8:36 pm Post subject:

Thank you for contacting TomTom Customer Support
Your reference for your query is 080923-007551.

I have been able to retrace your steps and it turns out that at the moment purchasing the new map offer through Home can only be done by using a credit card. This might change in the future, but at the moment you will not be able to use your debit card. To work around this, maybe you can borrow a friend's credit card to purchase the service?

Our apologies for any inconvenience caused.

With Best Regards

Can you believe this. Some of you say you have used your debit cards.
Not that i don't believe you, i'm just confused.
I think i will go and lie down.

Darren · Posted: Thu Sep 25, 2008 10:07 pm Post subject:

Visa debit cards are transparent as far as payments are concerned hence their confusion.
_________________
Darren Griffin

theripper · Posted: Thu Sep 25, 2008 10:28 pm Post subject:

Could you not try to get one of those prepaid credit card they advertise now

theripper

Calomax · Posted: Fri Sep 26, 2008 8:53 am Post subject:

Or get a credit card, pay the bill then cancel it again. Personally I wouldn't want to only have a Maestro card because TT isn't the only place they aren't accepted. Always best to have a backup (in more ways than one) Very Happy

.
_________________
TT Go Essential

	PocketGPS
	Web