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920T screen distortion blue/dark purple haze

 
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wizbit
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Joined: Feb 27, 2008
Posts: 6

PostPosted: Fri Jun 13, 2008 4:18 pm    Post subject: 920T screen distortion blue/dark purple haze Reply with quote

Anyone had this problem on there 920T? Mines just 4 months old?

The intermittent distortion is mostly on the lower and upper half of the screen where the normal white writing being covered with a blue/dark purple haze with the same thing happening with the top part where you have the next road information.

The middle part seems to stay nearly the same but lighter with some colour changes but in the menu section where I guess it can be noticed more because it is a whiter background you see a lighter blue/purple haze across the whole screen with some colour distortion and also some bleeding colour at times.

This has happened in a very small way on the UK maps before I left the UK but when I went to the USA for 3 weeks it was bad for about 25-30% of the time with one trip of 5.5Hrs it was only fine for the first half hour which makes it a real pain to see info on the screen.

application program 7.221. Maps 7.15
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Fri Jun 13, 2008 4:24 pm    Post subject: Reply with quote

Contact TomTom for a repair under warranty (0845 161 0009) it shouldn't be doing that - Mike
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wizbit
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Joined: Feb 27, 2008
Posts: 6

PostPosted: Mon Jun 16, 2008 5:25 pm    Post subject: Reply with quote

Thanks I have contacted TOMTOM they wanted me to email serial number after I talked to them on the phone and that was it so I hope they are sending the package for me to get a repair on the unit as I have update the history question page twice with more information .

So will have to wait and see
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wizbit
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Joined: Feb 27, 2008
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PostPosted: Wed Aug 27, 2008 7:37 pm    Post subject: Reply with quote

LCD screen gone yet again, but this time its gone yellow all over at times or it's all the normal colours except yellow so looks washed out.

Well it looks like its going back for repair...... oh for a working unit
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Aug 29, 2008 11:33 am    Post subject: Reply with quote

Totally off-topic, but you're nothing to do with THIS "Wizbit" are you?
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wizbit
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PostPosted: Sat Aug 30, 2008 7:54 am    Post subject: Reply with quote

YES THATS ME! I am the one on the left , (Also my 920 screen goes the same colour as my body I was thinking of keeping it that way to colour match :-)
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Andy_P
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Joined: Jun 04, 2005
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Location: West and Southwest London

PostPosted: Mon Sep 01, 2008 12:03 pm    Post subject: Reply with quote

I worked on that show.... Smile
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pcaouolte
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Joined: Dec 27, 2006
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Location: South Lincs, UK.

PostPosted: Mon Sep 01, 2008 12:43 pm    Post subject: Reply with quote

Did you do the makeup? Laughing
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