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TomTom Home Access problem
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Elastic
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Joined: May 11, 2008
Posts: 49

PostPosted: Tue Aug 05, 2008 10:43 am    Post subject: TomTom Home Access problem Reply with quote

When trying to update my OneXL via Home I get the error message...

Error when contacting server: Forbidden

I've never had problems before or is it a problem with the Tom Tom site?

Crying or Very sad
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carl_the_cobbler
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Joined: Jul 22, 2007
Posts: 251

PostPosted: Tue Aug 05, 2008 10:45 am    Post subject: Reply with quote

I have the same thing this morning, so it could be them

Cheers

Carl
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EricWB
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Joined: Jan 31, 2007
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PostPosted: Tue Aug 05, 2008 10:45 am    Post subject: Reply with quote

I have the same problem so its not just you and is probably a TT problem.
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Elastic
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Joined: May 11, 2008
Posts: 49

PostPosted: Tue Aug 05, 2008 10:54 am    Post subject: Reply with quote

EricWB wrote:
I have the same problem so its not just you and is probably a TT problem.


Nice to know you have the same problem....

Wink Very Happy
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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Location: Keynsham

PostPosted: Tue Aug 05, 2008 11:02 am    Post subject: Reply with quote

They are probably loading up all the lovely new maps and the first 17 people to successfully log on will each get 6 maps free. Joker
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Elastic
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Joined: May 11, 2008
Posts: 49

PostPosted: Tue Aug 05, 2008 11:16 am    Post subject: Reply with quote

DennisN wrote:
They are probably loading up all the lovely new maps and the first 17 people to successfully log on will each get 6 maps free. Joker


Is there an automatic Log On programme....

I can't wait.....

Very Happy
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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PostPosted: Tue Aug 05, 2008 11:24 am    Post subject: Reply with quote

Don't bother - TomTom's CEO has 17 favourite grandchildren. Rolling Eyes
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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carl_the_cobbler
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Joined: Jul 22, 2007
Posts: 251

PostPosted: Tue Aug 05, 2008 11:56 am    Post subject: Reply with quote

Most of the TomTom website is down as well by the looks.
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SpikeyMikey
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Joined: Mar 21, 2006
Posts: 855
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Tue Aug 05, 2008 12:32 pm    Post subject: Reply with quote

I just get

"LOGIN ERROR - No file"

I thought it was just me Rolling Eyes

Edit: Just seen this on TT website:

Quote:
The TomTom Website is currently unavailable due to maintenance. Our apologies for the inconvenience. Please try again later.

During this maintenance time, TomTom Customer Support will not be able to answer queries about your order status or online purchases.


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Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
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bitsandpcsuk
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Joined: Jun 30, 2005
Posts: 53

PostPosted: Tue Aug 05, 2008 12:53 pm    Post subject: Reply with quote

same here cant connect using tomtom home but can logon to there website
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falkirk81
Pocket GPS Verifier
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Joined: Jul 07, 2006
Posts: 1649
Location: Newcastle, England, UK

PostPosted: Tue Aug 05, 2008 1:02 pm    Post subject: Reply with quote

TT home now working again at 13.01
_________________
Tomtom GO 1005 LIVE

iPhone 12
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Elastic
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Joined: May 11, 2008
Posts: 49

PostPosted: Tue Aug 05, 2008 1:58 pm    Post subject: Reply with quote

falkirk81 wrote:
TT home now working again at 13.01


You're right....

Yipee...

Very Happy
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey

PostPosted: Wed Aug 06, 2008 8:56 am    Post subject: Reply with quote

Most websites close for maintenance after midnight not in the middle of the day. Well done TomTom.

Unless "Maintenance" is a euphamism for "broken down again"
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joeb2008
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Joined: Jul 29, 2008
Posts: 12

PostPosted: Mon Aug 11, 2008 7:04 pm    Post subject: Reply with quote

i am having problems connecting to Tom Tom Home

it connects but then takes forever to load anything be it maps, voices etc

were talking 15min+ to load

it then never loads

surely that cant be right?

any ideas?
_________________
2008 Tom Tom One XL (UK/Europe)
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Mon Aug 11, 2008 7:51 pm    Post subject: Reply with quote

Believe it or not...when you get to the update screen, minimize the entire application to the task bar for a few minutes. More often than not, it does really speed up the updating screen with information.
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