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valcooper Occasional Visitor
Joined: May 26, 2006 Posts: 1
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Posted: Fri Jun 13, 2008 9:38 am Post subject: Can't Download |
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I have a subscription but am not able to download database. It's telling me I don't have a subscription. Has it expired? I haven't had anything from you to tell me to renew. Please advise.
many thanks |
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Fri Jun 13, 2008 11:13 am Post subject: |
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Hello Val, I replied to your email explaining that I could not find any account linked to the email address you used.
However I have just seen this post so can assist. This account does not have a subscription, the last one expired 26th May 2008.
You would have been sent a notification at the time, either the email address linked to your account is no longer used or the email was blocked as possible SPAM? _________________ Darren Griffin |
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GPS_fan Pocket GPS Moderator
Joined: Jan 04, 2007 Posts: 2789 Location: Hampshire, UK
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Posted: Fri Jun 13, 2008 12:43 pm Post subject: |
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Out of curiosity, what happens to the information on the left hand side of the screen:
Quote: | Your subscription expires in ...... days. Click Here to extend your subscription now. |
Does this disappear because it's in a "Members Area" window and you would no longer be a member if your subscription has expired, or does it change to indicate that subscription has expired? _________________ Andy
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Fri Jun 13, 2008 12:55 pm Post subject: |
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Great question, dunno _________________ Darren Griffin |
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Anita Pocket GPS Moderator
Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
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Posted: Fri Jun 13, 2008 1:40 pm Post subject: |
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Perhaps valcooper can tell us? _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Fri Jun 13, 2008 1:46 pm Post subject: |
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You should see this:
_________________ Darren Griffin |
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