HELP WITH TOMTOM CLASSSIC UPDATE

sooty186 · Occasional Visitor Joined: Sep 23, 2005 Posts: 2

HI ALL, HAVING READ SOME OF THE FORUM ALREADY I CAN TELL THAT THERE ARE SOME VERY CLEAVER PEOPLE WITHIN THIS DOMAIN, I AM ACTUALLY AFTER SOME HELP UPDATING MY TOMTOM GO.

THE PROBLEM IS I WENT TO POCKET WORLD GPS.COM AND FOUND A LINK TO THE TOMTOM SITE WHERE I DOWNLOADED THE LATEST EDITION (5.WHATEVER). THIS AUTORAN AND INSTALLED. WHEN I TURNED THE TOMTOM ON IT SAID THAT MY MAP HAD NOT YET BEEN ACTIVATED AND WANTS A CODE, THE SCREEN SAYS MY DEVICE CODE IS xxxxxxxxxx PLEASE VISIT TTCODE.COM FOR AN ACTIVATION CODE.

WHEN THERE THE CODE I HAVE ON THE CARD WHICH CAME WITH THE TOMTOM DOES NOT WORK(IT'S NOT LONG ENOUGH-NOT EVOUGH DIGITS PER GROUP)

AND THAT'S WHERE I AM UPTO COULD I PLEASE BORROW SOMEONES CODE JUST TO ACTIVATE THIS BLOODY SILLY THING OR IF ANYONE COULD HELP IN ANY WAY SHAPE OR FORM I WOULD BE ETERNALLY GRATEFUL.

PLEASE FEEL FREE TO CONTACT MY PERSONAL MAIL IF YOU PREFER

daz_186@yahoo.co.uk

Thanks Sad

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Sounds like it could be a stolen unit to me.

Oldboy · Posted: Sat Sep 24, 2005 9:06 am Post subject:

Did it work before you tried the update to V5.xxx?

Is it the original SD card?

A little bit more information would help.

Also try to find the Caps Lock Key, as even at my age I'm not deaf, yet! Smile

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Why dont you contact TomTom.

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Sorry forgot to add, they might help you if you show them your proof of purchase.

JimR · Posted: Sat Sep 24, 2005 10:34 am Post subject:

sooty186 · Occasional Visitor Joined: Sep 23, 2005 Posts: 2

Sorry to let you all down but it's not stolen

In reply to the one useful comment i received, the tomtom did work fine at level 4.xx but i wanted to upgrade the system to the new software and new map as the m6 toll road doesnot exist on the 4.xx. I have the original tomtom sd card intact and i have copied the filews onto another card as a back up for just this reason.

I have contacted tomtom but they want a proof of postage which i am currently looking for right now(not found it yet though)

When i put the original sd card back into the system it still works fine, however when i swap for the other it still asks me to visit the web site and get a code.

any further USEFUL NON SARCASTIC help appreciated.

Thanks

Oldboy · Posted: Sat Sep 24, 2005 11:09 am Post subject:

So are you sure that you have a FULL Backup of the Original SD Card?

If you have, you could update the original card with V5.0 and it will bring your firmware upto to V5. Then do a Full Backup of the card again.

Put the new card into the TomTom, or Card Reader, format it and copy the V5.0 backup from the PC.

It's been a year now, but to my recollection the Product Code was on the CD sleeve. Is it the original V4.xx CD that you have?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Whats a proof of postage ?

Oldboy · Posted: Sat Sep 24, 2005 2:01 pm Post subject:

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Sorry to sooty186

But have been reading posts where people have their cars broken into and TomToms nicked.
sooty186
Just thought sooty186 first post looked a bit suss.

Eldar · Posted: Sat Sep 24, 2005 2:53 pm Post subject:

He shouldn't have any problems if he has the CD which came with Classic - as Oldboy pointed out, the product code is there and the activation code can be retrieved from TT website given the product code and the device code.

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