Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation

Reviewed: TomTom GO LIVE 1000

 

Reviewed By

Darren Griffin TomTom GO 550
Review Date 17 November 2010
Manufacturer TomTom
RRP

£249.99 UK

£279.97 EU

6.5

 

UPDATE: Since this review was published, TomTom have provided a roadmap for the updates required to MyTomTom to restore missing functionality. Full details can be read here. We wil re-visit this review once the updates have been released and reconsider the overall score.

 

TomTom announced the GO 1000 Live to a select audience of investors and journalists at an event in Amsterdam back in May of this year.

 

The GO 1000 marked a new path for TomTom. This is another LIVE enabled device which is able to make use of the range of LIVE services offered by TomTom. Much was made of the new web kit based software, faster route calculation, new user interface and the capacitive touch screen.

 

TomTom CEO Harold Goddijn also intimated that the device heralded the possibility of apps with select developers being invited to create add-ons for the platform.

 

We have been testing pre-production versions since the unveiling but considered it unfair to comment in detail based on a test device. With retail orders beginning to filter through in September we have now received a production version and have been giving it a thorough road test for the last few weeks.

 

Design

TomTom's devices have shared a common design ethos since they first became available. Although the designs changed considerably they maintained a common family theme. The GO 1000 is a marked departure from this. It adopts a very simple rounded black shell with the front panel taken up almost entirely by the glass display and touch screen. The rear has a brushed metal trim finish with punched holes for the speaker and a small slot that locates it in the mount.

 

The combined power switch and status light is on the top left and the bottom contains the multi-connector sync/charge port. It's a smart and clean, if rather plain, design that looks modern at the expense of being rather anonymous.

 

The glass touch screen is glossy and whilst it is much more prone to reflections than previous matt versions the capacitive screen is multi-touch. With a brighter and crisper display as a result it is much nicer to interact with.

 

The mount is also new and worthy of praise. TomTom have experimented with varying levels of success with active mounts in the past. An active mount differs from a passive one in having power supplied through the dock rather than requiring a separate power lead be connected.

 

GO 1000 Dock GO 1000 Dock Mounted in dock

The power cable clips into the mount -easy to fit and remove

 

TomTom have opted for a simple mount design that uses magnets to connect the GO 1000 to the mount and a separate power cable that clips into the bottom of the mount and itself uses magnets to lock on to the GO 1000 when it is docked.

 

This solution gives you the benefits of an active mount (one handed docking with no cables to connect) in a simple design that allows the cable to be easily removed. That's handy for TomTom as it allows them to use the same lead to both charge the device in-car via a small cigarette lighter plug that contains a USB socket and to connect it to your computer when you need to perform an update.

 

USB Car Charger

Cigarette Lighter Charger/USB Adapter

 

One less cable keeps costs down but does mean you have to bring the lead in with you if you need to hook it up to a computer. The connector on the GO 1000 is a proprietary one, you will not be able to use an off the shelf lead.

 

TomTom GO LIVE 1000 Rear ViewTomTom GO LIVE 1000 Mount

Clean simple design - great mount

 

The familiar TomTom interface has had a complete redesign. The menu system employed by TomTom since the very first GO was launched was well thought out and universally liked. Where it did fall down though was in the page navigation.

 

Main Menu Settings Menu

Familiar six option menu layout

 

As more and more features were added to each new device, more and more pages of settings and options were required and the design was such that you could only move through each page of options in one direction. If you were too quick and skipped past the page you required, you were forced to cycle through the pages all over again rather than being able to go back one page.

 

So TomTom have implemented a wholly new menu system. The same layout of six menu options per page has been retained but now you can move forwards and backwards through menus and even create a custom menu with all your most often used functions easily accessible.

 

You can also now use gestures to navigate the menus. Swipe your finger from left to right to advance a page and from right to left to go back a page.

 

The map display has been re-jigged but still offers all the information you might need in an easily digested easy to read format. This has always been a feature of TomTom that few other devices can match.

 

Display Explained

Main display layout

 

All devices come with 4GB of internal flash memory but there is no memory expansion slot. Another big change is to TomTom HOME which is now called MyTomTom. The new devices no longer mount as a removable disk drive and owners will have no access to the file system directly. MyTomTom is an application that connects your device to TomTom servers directly. All software upgrades, map updates etc will be performed through this application.

 

The benefits to TomTom are much greater control over the device and the update procedure. It is able to perform incremental updates and can recover from errors during the update process. It will also offer TomTom much greater control over security and the piracy of their data.

 

It is not improbable to foresee a time when updates can be delivered over the air using the data connection. No longer would we need to hook up the device to a computer. One wonders how many devices there are in use that have never been updated since they were purchased?

 

Features

Aside from the basic features you would expect of a satnav, the GO 1000 offers the LIVE service package, IQ routes, eco routes, advanced lane guidance, text-to-speech, voice control, quick GPS fix and hands free calling.

 

Voice control is a welcome feature which worked much more effectively on this device than previous incarnations. To make best use of the feature you need to add the voice control shortcut button to your map screen otherwise it is three screen taps away in the menus.

 

In use I found it worked well and had no problem understanding a complex Welsh town name. It may be a little slow but is far safer than attempting to interact with the device whilst driving.

 

LIVE SERVICES

Every device comes bundled with a 1 year free Live services subscription. After the free period is over, a subscription is required with various options available, e.g. 1 Year £47.50. The GO 1000 does not offer Fuel Prices in the package unlike previous models. It may be that this service is being dropped across the board?

 

Live services provides:

  • HD Traffic
  • Mobile Speed Cameras
  • Google Local Search
  • Weather

Clearly Google Local Search and HD Traffic are the headline services in the bundle. HD Traffic is TomTom's innovative service that uses a mix of road network data, incident reports, floating vehicle data from other Live enabled devices and data from Vodafone network users. It is technically the most superior traffic service available and, on paper at least, it should be a winner.

 

The benefits are obvious. By having access to up to date traffic speed information and traffic incidents, jams etc, TomTom are able to calculate more accurate journey times and offer you alternative routes if they would be faster than the one you are on.

 

Live Services Menus HD Traffic HD Traffic

HD Traffic HD Traffic

HD Traffic

 

Because they have access to a vast quantity of data from other TomTom Live devices and Vodafone customers they can create very accurate traffic maps. When the system works it works very well but it is not perfect and on a number of occasions I have found myself sat in nose to tail traffic with the system blissfully silent. Such issues are frustrating and result in a loss of confidence in the data. I would be very wary of accepting a re-route on that basis. How can I be sure that the traffic issue it is avoiding even exists?

 

Where it does succeed for me is in journey planning. I can fire up the traffic map and see what issues are on my route. Using that knowledge I can decide whether I should set off now or postpone until an incident clears or rush hour subsides.

 

The inclusion of Google Local Search provides you with the ability to navigate to a location even if you do not know its address or have it stored as a favourite or POI. Now you can enter a search term and have Google pass the resulting address as a destination to the device. It can be a little slow at times but it is very welcome.

 

Route Calculation

A big change in the method TomTom use to calculate routes has seen first light on the GO 1000. Instead of having to calculate a route from scratch which can take a minute or so for very complex, lengthy routes, TomTom have added a data file to these devices that contains pre-calculated routes.

 

This was created using a bank of servers that computed a dizzying number of possible route options. The resulting data was compressed and refined and exists as a data file that the device uses to speed up route calculation.

 

This does seem to make a big difference to the time it takes to calculate a route albeit it is not as quick as was claimed at launch. But it does have a number of benefits. Now, when pre-planning a route from the comfort of your sofa, you can experiment with earlier or later departures and easily see if doing so would reduce your journey time.

 

Route Planning Route Planning Route Planning

Route Summary with options to alter time of departure and check traffic on route

 

Another benefit is that, if the unit detects a traffic issue on your route and offers you an alternative, it is able to look ahead and recalculate the entire remaining journey to take into account the deviation. Previous models would navigate you back to the original route once the traffic issue had been passed which may not have been the optimum overall route if the traffic issues were considered.

 

Custom/Third Party POIs

One of the biggest disappointments has been the omission of third party POI support. Unlike every previous device, the GO 1000 (and the 1005 and VIA models) lack third party POI support. You cannot install POI collections offered by various web sites including ours, nor can you install a third party speed camera database.

 

TomTom have said that this omission is a temporary issue, brought about as a result of time constraints in getting the product ready for launch. It's an honest admission by TomTom but one which leaves the models handicapped for the time being. TomTom have promised POI support will come to the platform sometime in 2011.

 

Omissions

The GO 1000 lacks a number of features that were present on previous models. It no longer offers a music player, picture viewer, FM Transmitter or Itinerary functionality. Music and photos may not be considered essential in a navigation device but the FM transmitter and Itinerary were both popular features and it is surprising that a new model should omit them.

 

Also on the 'missing in action' list is Bluetooth audio output. Line out is available but requires that you buy the accessory dock.

 

MyTomTom is also as yet unable to perform some basic functions such as backups, speed camera updates, map updates or voice downloads.

 

Verdict

The GO 1000 is a mixed bag. There is a lot to like. The new route calculation engine, the new touch screen, the excellent mount and the simplified user interface are all excellent.

 

But it's notable more for what is missing than what it offers. For a premium device to have less functionality than its predecessor is odd and the omission of third party POI support is remarkable and it offers little over its predecessors and competitors.

 

The GO 1000 has an air of a work in progress about it and should not have been launched with so many features missing or as yet incomplete and unavailable. The MyTomTom application offers the bare minimum functionality possible to support the device, the ability to deploy software updates. I'm sure TomTom are working hard to have it support all the functions expected but they really should have been available at launch.

 

If you are in the market for an upgrade then you may be better waiting for this range to mature. If you are a first time buyer then this may fulfill your needs but you may find it wanting in some areas.

 

Screenshots

 

Main Menu Help Menu Services Menus

Navigate Menus Navigate Menus Address Lookup

Settings Menus Settings Menus Settings Menus

Settings Menus Settings Menus Warning Toll

All thumbnail screen-shots and images in this review are clickable


Specification

 

Dimensions 127 x 80 x 19mm
Display

4.3"

16:9 Capacitive wide screen

Display resolution 480 x 272 pixels WQVGA
Weight 220g
Battery Rechargeable - up to 2hrs quoted life
Memory 4GB internal flash
Connectivity

Live enabled

Bluetooth

 

 

References

Manufacturers Web site http://www.tomtom.com
Pocket GPS Contributor

Darren Griffin

   
Forum Comments:

 

 

Comments
Posted by Holdfast on Wed Nov 17, 2010 2:26 pm Reply with quote

Well balanced and informative review, as stated "a work in progress"


TT 950 Map Central Europe, North America
Previous PNDs
TT300, TT500, TT910, TT920 TT930

 
Posted by xtraseller on Thu Nov 18, 2010 8:00 am Reply with quote

Without doubt the best TomTom yet

Improved screen (display and touch experience), best menu system, best route calculation, best build and best mount

For some let down by custom POIs, but this will be solved in the not too distant future, if you need this functionality

Of course MyTomTom should function - thats the only "work in progress", not the unit, really

And anyone thinking no hard drive mount option is a step backwards is wrong, a web-based system is obviously the current best way to do things that can be both multiplatform and much more fluid than the outdated hard drive mount options of yesteryear which will gradually fade from existence in all devices (not just GPS) and time goes by

Over the air updates is surely planned (indeed already mentioned by TomTom) and will be the ultimate (as far as we can foresee) platform for updates and control. A true stand-alone device

My only comments on the review, the mainly positive comments did not justify the low overall score


TomTom Go Live 6000, 600 and 500, Live 1000
Garmin 3598-HD, 2517
Navigon 92 Live
Mio Navman 695
HTC One M8 TomTom, CoPilot Live, Navigon, Sygic
Apple iPhone5S & iPad2 & Mini Navigon & TomTom
Nokia Lumia 930 Windows Phone with Here Drive

 
Posted by PaulB2005 on Thu Nov 18, 2010 9:22 am Reply with quote

Quote:
And anyone thinking no hard drive mount option is a step backwards is wrong, a web-based system is obviously the current best way to do things that can be both multiplatform and much more fluid than the outdated hard drive mount options of yesteryear which will gradually fade from existence in all devices (not just GPS) and time goes by


Really?

So removing the option to make a full system backup is a step forward?

I assume this means TomTom units are now 100% error free and never fail? The TomTom backup is a sufficient backup now too? Because in the past it wasn't and failed to restore units on many occasions.


iPhone 5s (iOS 8.1)
TomTom iPhone App 1.19.2 UK & Ireland
CamerAlert 1.4.1
Ford Sync

 
Posted by xtraseller on Thu Nov 18, 2010 12:02 pm Reply with quote

If you don't consider cloud storage to be a leap forward not a step backwards over local then I am wasting my breathe

How well that system will be implemented to reinstate errors within systems in another story and open for discussion


TomTom Go Live 6000, 600 and 500, Live 1000
Garmin 3598-HD, 2517
Navigon 92 Live
Mio Navman 695
HTC One M8 TomTom, CoPilot Live, Navigon, Sygic
Apple iPhone5S & iPad2 & Mini Navigon & TomTom
Nokia Lumia 930 Windows Phone with Here Drive

 
Posted by mikealder on Thu Nov 18, 2010 12:22 pm Reply with quote

xtraseller Wrote:
How well that system will be implemented to reinstate errors within systems in another story and open for discussion

Based upon a few years of experiance with this manufacturer you have hit the nail on the head as to why I decided to purchase from someone else, look at Map Share for one such great idea with very poor implementation as a starter for ten.

The lack of a memory card slot and the limited 4GB memory negates you from installing the European map AND a North Amirican map, this is something thats been possible in the past on most other high end devices, too restrictive. I accept you can swap files over as and when you need to but the idea of swapping 2GB+ of maps each time you travel across the pond isn't my idea of fun - Mike


 
Posted by Darren on Thu Nov 18, 2010 12:28 pm Reply with quote

mikealder Wrote:
I accept you can swap files over as and when you need to but the idea of swapping 2GB+ of maps each time you travel across the pond isn't my idea of fun - Mike

Given you cannot yet buy another map, and if/when you can, we have yet to see how or indeed if it will be possible to 'swap' maps that you own as can be done with other devices.


Darren Griffin - Editor

 
Posted by Darren on Thu Nov 18, 2010 12:33 pm Reply with quote

Unfair? I disagree

xtraseller Wrote:
For some let down by custom POIs, but this will be solved in the not too distant future, if you need this functionality

Your crystal ball is clearly better than ours or indeed TomTom's. They have not committed to a timeframe other than '2011' and for some of us, that is simply too wooly. There are already a few examples of broken promises from TomTom. Witness those who bought x20 devices in the expectation that the LIVE services dongle would be released only to see it dropped entirely?

And whilst few of us may 'need' support for third party POIs, many many thousands use and rely on them and so quite rightly expect support for them.
Quote:
Of course MyTomTom should function - thats the only "work in progress", not the unit, really

And THE only connection that exists to the unit. So as it stands, no map updates, no backups, no speedcam updates etc etc etc. It is a core feature of the new platform and as such, it ought to have been functionally ready at launch.
Quote:
Over the air updates is surely planned

Considered for the future yes, planned for this model? Unlikely/ Given this unit operates at GPRS speeds only and the data consumption is strictly limited as part of the fixed price subscription that Vodafone provide, the prospect of OTA updates is a long way off. Let's be wary of lauding a device for something that may be a long way off?
Quote:
My only comments on the review, the mainly positive comments did not justify the low overall score

I have no particular issue with MyTomTom. I understand the benefits it may one day bring and appreciate the additional control it offers TomTom. What I cannot let pass without comment is the fact that it is not yet ready and is a long way off being so.


Darren Griffin - Editor

 
Posted by xtraseller on Thu Nov 18, 2010 1:24 pm Reply with quote

The turn of tide against TomTom from PGPSW is without doubt because of the lack of support for custom POIs

I accept the lack of features for MyTomTom should have been addressed prior to launch, and I am sure TomTom are not happy with the situation - after all they want to sell you map updates, custom POIs and much more

While on the subject of bad integration, and this coming from PGPSW moderators (owners?) who sell data without any app or tool to install with voices etc. on to the systems they claim compatibility with, leaving the purchaser often a long winded solution compared to some other offerings or data from the manufacture. I acknowledge the PGPSW user data IS better but the system is appalling and no worse a situation than what TomTom has done, so perhaps these people should think about the quality of their service before knocking others for doing the same

With regards over the air updates, apart from small data (like Speed Cam Data, Weather, etc) our available data services are not currently up to speed for map updates - I would not expect my Go 1000 to perform this task - just something they and I are expecting in the not to disant future. Perhaps initially via wifi when you are at home (no need to connect or do anything) then via 4G or whatever

I didn't want to knock PGPSW here because their data is excellent, but when they are so blind to the real world, it does make me want to set the record straight


TomTom Go Live 6000, 600 and 500, Live 1000
Garmin 3598-HD, 2517
Navigon 92 Live
Mio Navman 695
HTC One M8 TomTom, CoPilot Live, Navigon, Sygic
Apple iPhone5S & iPad2 & Mini Navigon & TomTom
Nokia Lumia 930 Windows Phone with Here Drive

 
Posted by Darren on Thu Nov 18, 2010 1:42 pm Reply with quote

xtraseller Wrote:
The turn of tide against TomTom from PGPSW is without doubt because of the lack of support for custom POIs

We have been testing this device for 6mths+. It IS NOT due solely to the POI issue. We are far from alone in our opinions of the device. If you wish to make baseless assertions then I shall have to consider all your opinions as such.
Quote:
While on the subject of bad integration, and this coming from PGPSW moderators (owners?) who sell data without any app or tool to install with voices etc. on to the systems they claim compatibility with

And how do you suppose we do that when the manufacturers do not offer an SDK that enables it? TomTom used to but they pulled it, funny eh?
Quote:
I acknowledge the PGPSW user data IS better but the system is appalling and no worse a situation than what TomTom has done, so perhaps these people should think about the quality of their service before knocking others for doing the same

Do you work for TomTom? if not then you should do!
Quote:
just something they and I are expecting in the not to disant future.

Ah there goes that crystal ball again.
Quote:
I didn't want to knock PGPSW here because their data is excellent, but when they are so blind to the real world, it does make me want to set the record straight

I am happy that my review is fair and objective. If you wish to assert that we have done otherwise then that is your right albeit incorrect but it could also be argued that your blinkered defence of the device is far from objective either.

You disagree with my opinion, it's a big world, nothing unusual in that. You're happy with it, that's great, end of.


Darren Griffin - Editor

 
Posted by MikeB on Thu Nov 18, 2010 1:57 pm Reply with quote

xtraseller Wrote:
The turn of tide against TomTom from PGPSW is without doubt because of the lack of support for custom POIs

I accept the lack of features for MyTomTom should have been addressed prior to launch, and I am sure TomTom are not happy with the situation - after all they want to sell you map updates, custom POIs and much more

...snip...

I didn't want to knock PGPSW here because their data is excellent, but when they are so blind to the real world, it does make me want to set the record straight

We have always tried to be impartial and honest in our reviews, and remain so. Over the years we have been accused of being in TomTom's back pocket, because we praised TomTom's products. Isn't it strange that when we are critical of TomTom we are accused of being blind to the real world.

I can assure you that Darren was not the only person to be testing the 1000 and the reason we held back on publishing a review on it was because of the disappointment expressed by all our testers in the new device and the need to test a real world version of it.

You talk about us not being in the real world. When I am not testing I use my TomTom 940 to get around. Other TomTom evangelists have switched to other manufacturers. THIS is the real world and there is a reason we are there: It provides functionality we want and use on a daily basis.


Mike Barrett
Editor, PocketGPSWorld.com
Follow PocketGPSWorld via our Twitter feeds: Darren and Mike.

 
Posted by MaFt on Thu Nov 18, 2010 2:08 pm Reply with quote

xtraseller Wrote:
...coming from PGPSW moderators (owners?) who sell data without any app or tool to install with voices etc. on to the systems they claim compatibility with, leaving the purchaser often a long winded solution...


We currently offer 415 unique download options for 47 different device/systems. TomTom offer downloads for, erm, TomToms. Garmin offer downloads for, erm, Garmin.

TomTom, Garmin, Navman et al manufacture their own devices and, as such, make it as simple as possible to put THEIR data onto the device. On OUR OWN CamerAlert iPhone app, that we made, it is a very simple process of pressing a single button to download and install database updates. If it were possible in any way shape or form then we would have such simplicity for all devices we support. Sadly though, this is down to the manufacturers to provide the functionality.

We cannot control how (and if) 3rd party POIs can be installed on all the different satnavs. For those that do have support we will do our utmost to create a file-set suitable for that device. How simple it is to install is completely out of our hands BUT where we differ here is that we will provide support for the installation pretty much 24/7.

MaFt


MaFt®

 
Click here to view more comments...
Reply to topic


CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download CamerAlert Speed Camera Database



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy

GPS Shopping