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Unable to use Android App HELP

 
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paulmarsh1
Occasional Visitor


Joined: May 16, 2007
Posts: 3

PostPosted: Sat Jul 06, 2019 9:28 am    Post subject: Unable to use Android App HELP Reply with quote

Huawei P8
Android 7

I've downloaded and installed the app.

Created a new account,registered my email.

The screen then advises you to return back to the app hit update camera's for 1st free trial.

All I get is the the screen returning to say I'm unregistered and to sign up, I've now done this several times without being able to update or use the app.

Any help appreciated.

Paul
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Kremmen
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 03, 2006
Posts: 5262
Location: West London

PostPosted: Sat Jul 06, 2019 10:32 am    Post subject: Reply with quote

From memory .....

As well as registering you need to link the app to your account.
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Satnav:
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9619
Location: Bexhill, East Sussex, UK

PostPosted: Sat Jul 06, 2019 11:07 am    Post subject: Reply with quote

IIRC, I thought that you got the 'free update' using the silly CA****** username,
Then linked to your sensible username. For which you have to have paid your annual subs.
Something to do with the stupid iThing rules
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paulmarsh1
Occasional Visitor


Joined: May 16, 2007
Posts: 3

PostPosted: Sat Jul 06, 2019 11:16 am    Post subject: Reply with quote

Well I've had 4 more goes at it, tried to link it to my existing account and failed, every time I go to updates it say I'm not registered.

I've now removed the app and downloaded TomTom which works.

Thanks for the help
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14154
Location: Bradford, West Yorkshire

PostPosted: Sun Jul 07, 2019 1:25 pm    Post subject: Reply with quote

The [expletive] hosting company have taken it upon themselves to revert some database settings that we previously had them change. This is affecting new accounts being made - hence your issues.

Currently waiting for them to put them back and explain why they changed them for no apparent reason after 3 weeks or so.

Apologies for this
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paulmarsh1
Occasional Visitor


Joined: May 16, 2007
Posts: 3

PostPosted: Sun Jul 07, 2019 1:29 pm    Post subject: Reply with quote

Perhaps if these change I may try again.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14154
Location: Bradford, West Yorkshire

PostPosted: Sun Jul 07, 2019 8:41 pm    Post subject: Reply with quote

Forgot to come back to this - it should all be working properly again now
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