CN EU 2015.40

sussamb · Posted: Tue Mar 17, 2015 2:11 pm Post subject:

No there's no difference in the maps. If Express is stalling check that you have the required 13Gb of free space on your PC. If that isn't the issue then check your firewall, AV program or something like ghostery isn't blocking the download. Problems updating maps while frustrating for those it affects isn't the norm.
_________________
Where there's a will ... there's a way.

graham47 · Occasional Visitor Joined: May 13, 2008 Posts: 7

Thanks, I will try again, without firewall & AV.
Any suggestion as to what the problem was with Maploader ?

sussamb · Posted: Tue Mar 17, 2015 2:52 pm Post subject:

I'm not sure what you mean, do you mean MapUpdater?
_________________
Where there's a will ... there's a way.

inspiredron · Posted: Tue Mar 17, 2015 4:09 pm Post subject:

Interesting, I just checked my version of GE - it was 3.2.27.0 despite the fact that it appeared to update itself to 4.08 when I updated my map. Maybe that was part of my problem. I have now successfully updated to 4.08.
I don't know whether there is s difference between what maps low end and higher end devices need. Older devices certainly need NT maps as against NTU and I blieve that a difference is that NT maps do not have lane guidance or junction view. I suppose it is possible that low end devices without those features might use NT maps but that would not lie easily with garmin's update claims which promise 4 updates a year. Nt maps are only updated twice a year AFAIK.

Kremmen · Posted: Tue Mar 17, 2015 4:10 pm Post subject:

Presumably your ISP package allows a 13Gb download?

Silly I know but some contracts are limited to 10Gb a month. Firewall and/or AV I would have guessed would have stopped it dead in it's tracks.

Do you have an aggressive power option set that is prematurely closing the connection?

Have you got the USB ports to not allow Windows to close them down to save power? You can check that via device manager then the bottom USB devices properties.

When it's downloading ignore the advice that you can walk away and keep wiggling the mouse to keep it all active.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

inspiredron · Posted: Tue Mar 17, 2015 4:43 pm Post subject:

sussamb · Posted: Tue Mar 17, 2015 4:43 pm Post subject:

sussamb · Posted: Tue Mar 17, 2015 4:45 pm Post subject:

Kremmen · Posted: Tue Mar 17, 2015 5:24 pm Post subject:

I was just trying to build a list of possibilities for you to work through even though some of them might be obvious.

Something is amiss with your setup or internet....or is it downloading OK and stalling when trying to apply the data to the unit?
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

inspiredron · Posted: Tue Mar 17, 2015 6:01 pm Post subject:

sussamb · Posted: Tue Mar 17, 2015 6:06 pm Post subject:

Yes but do you have a lifetime subscription for the NT or NTU map? For your 760 it'll be the NT one.
_________________
Where there's a will ... there's a way.

graham47 · Occasional Visitor Joined: May 13, 2008 Posts: 7

At last.
After the last "failed" I just tried again & it installed successfully and much quicker.
Having checked my device I can see I have NTU Maps.
Sorry, yes I did mean Mapupdater.
Still cannot update Express no matter how many times I try, gets to about 90% then fails.

sussamb · Posted: Tue Mar 17, 2015 8:51 pm Post subject:

Try using the Microsoft FixIt Utility to completely uninstall Garmin Express. This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

1.Go to the web page: http://support.microsoft.com/mats/program_install_and_uninstall/
2.Click the Run now button
3.Click Run in Internet Explorer or download then open MicrosoftFixit.ProgramInstallUninstall.RNP.Run.exe1
4.Click Accept in the license agreement
5.Follow the provided instructions to select and uninstall the particular application

When uninstalling Garmin Express select:
•Garmin Express
•Garmin Express Tray
•Elevated Installer
•Garmin Update Services (skip if not present)
•ANT Drivers Installer x64

This program will need to be run again for each item on the list to be uninstalled.

Then try to install Garmin Express 4.0.8. If you do not have that installer already, it can be downloaded from http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe
_________________
Where there's a will ... there's a way.

graham47 · Occasional Visitor Joined: May 13, 2008 Posts: 7

Sussamb, Many thanks.
Did as you suggested & Express 4.08 successfully installed.

sussamb · Posted: Wed Mar 18, 2015 5:48 pm Post subject:

Great

_________________
Where there's a will ... there's a way.

	PocketGPS
	Web