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MyDrive Connect

 
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psyskiesman
Lifetime Member


Joined: Jun 22, 2004
Posts: 322
Location: Swindon, Wiltshire

PostPosted: Thu Nov 20, 2014 6:53 pm    Post subject: MyDrive Connect Reply with quote

I've been using MyDrive Connect happily, but this last week it refuses to open saying either, "Oops, page not found" or alternatively, "You do not have a device linked to this account" even though at the top of the page it says "Welcome Mr P***** Go Live 1005 updates are available".
I've tried uninstalling and re-installing MyDrive Connect but get a message saying "No device linked to this account" but when I click the Link button I then get a message saying "Something has gone wrong, Please try again later".
Any clues please.
Also does anybody know the number to call for TomTom support in the UK?
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dhn
Frequent Visitor


Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Thu Nov 20, 2014 7:32 pm    Post subject: Reply with quote

Customer Support:

United Kingdom
02079 490 134

Monday - Friday: 9:00 a.m. to 5:30 p.m.
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David
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psyskiesman
Lifetime Member


Joined: Jun 22, 2004
Posts: 322
Location: Swindon, Wiltshire

PostPosted: Sun Nov 23, 2014 9:24 pm    Post subject: Reply with quote

Tried connecting again today and everything went swimmingly. Downloaded new map etc and all installed in under an hour. Go figure!
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