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christy900
Occasional Visitor
Joined: May 27, 2009
Posts: 6
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 Posted: Fri Apr 12, 2013 6:42 pm Post subject: Android problems |
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I had TT installed but after map update it stopped working. When asked to route to a destination it stops working and map reverts to present position. I thought the solution would be to do a re-install. How stupid I have been as the only way seems to require me buying it again for £57 from the Play Store. Is there a way around this please.
Chris |
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AliOnHols
Pocket GPS Verifier
Joined: Oct 15, 2008
Posts: 1942
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| Posted: Fri Apr 12, 2013 7:01 pm Post subject: Re: Android problems |
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| christy900 wrote: | | ........ as the only way seems to require me buying it again for £57 from the Play Store........Chris |
If this is true, I am dumbfounded. I always believed that if you bought an app it stays in your "Library" for you to be able to upload to your device time and time again.
Sounds like a phone call to TT customer support may be in order.
EDIT - For "Library" read "Google Account".
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20. |
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christy900
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Joined: May 27, 2009
Posts: 6
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| Posted: Fri Apr 12, 2013 7:22 pm Post subject: Android problems |
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I thought the same. Normally you go to the Play Store and re-install but this does not appear when I go to TomTom for Android. It just says £56.99 Accept and Buy'. Of course TT support (never the best) is not open until Monday.
Chris |
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christy900
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Joined: May 27, 2009
Posts: 6
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| Posted: Fri Apr 12, 2013 7:45 pm Post subject: Android problem |
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Oops finger trouble! When you go to the Play Store it shows only TomTom Europe. When you go to it there is another link to TT UK & Ireland beneath all the blurb about the App and this showed as purchased so I could re-install.
Chris |
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