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Screen goes blank/freezes

 
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Foci
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Joined: Aug 19, 2007
Posts: 35
Location: Wiltshire

PostPosted: Thu Apr 11, 2013 2:59 pm    Post subject: Screen goes blank/freezes Reply with quote

I've been using the iphone app since it became available, now it is useless, it is ok for a few minutes then the screen goes black and freezes, if I restart the app the screen is blank apart from the GPS status top right and speed top left no grid list or tick/cross etc, I have the map set to never, deleted and reinstalled the app still no improvement, I'm running an iPhone 4S ios 6.1.3 latest app version.

I've had to download the tomtom speed cam app which is not ideal either.

Any tech advice would be appreciated or if there is a fix in progress ?
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Thu Apr 11, 2013 7:55 pm    Post subject: Reply with quote

After you deleted and re-installed the app, did you also just see the blank screen?

What happens if you restart the phone before launching the app?
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Foci
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Joined: Aug 19, 2007
Posts: 35
Location: Wiltshire

PostPosted: Thu Apr 11, 2013 8:09 pm    Post subject: Reply with quote

No it was ok, although the tick/cross had gone, pretty soon after the screen froze, closed the app restarted it and it was the white screen again - no list of upcoming cameras, no lines around the speed or the status, just the word legal bottom left corner, the speedo still worked ok the camera speed replaced the GPS status in the top right of the screen.
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Foci
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Location: Wiltshire

PostPosted: Thu Apr 11, 2013 8:11 pm    Post subject: Reply with quote

Also tried to restart phone no luck with that either.
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MaFt
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Joined: Aug 31, 2005
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Location: Bradford, West Yorkshire

PostPosted: Thu Apr 11, 2013 9:53 pm    Post subject: Reply with quote

Foci wrote:
No it was ok, although the tick/cross had gone, pretty soon after the screen froze, closed the app restarted it and it was the white screen again - no list of upcoming cameras, no lines around the speed or the status, just the word legal bottom left corner, the speedo still worked ok the camera speed replaced the GPS status in the top right of the screen.


If it says 'legal' then it sounds like its trying to load the maps. If you go to settings and change the map view to always and back to never does that resolve it?
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MaFt
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PostPosted: Thu Apr 11, 2013 9:57 pm    Post subject: Reply with quote

Lutz. I can confirm this is a bug.

Set map to never.
See list of local cameras.
Tap home button (CanerAlert to background).
Put CamerAlert to foreground.
Screen goes black (night mode?) with no local cameras and the 'legal' link in bottom left.

Go to settings and change map view to always then back to never and the list shows again.

MaFt
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Foci
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Joined: Aug 19, 2007
Posts: 35
Location: Wiltshire

PostPosted: Thu Apr 11, 2013 10:01 pm    Post subject: Reply with quote

I've just done that and the list view is back, not used it out on the road yet, but will let you know how it goes.
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Foci
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Joined: Aug 19, 2007
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PostPosted: Fri Apr 12, 2013 8:47 am    Post subject: Reply with quote

Does this mean I have to do this every time I use the app or will doing it once fix it ?

If I set the maps to show ' near camera ' fix it ?

Is there a fix in progress for the bug ?
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falkirk81
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Joined: Jul 07, 2006
Posts: 1639
Location: Newcastle, England, UK

PostPosted: Fri Apr 12, 2013 9:39 am    Post subject: Reply with quote

MaFt wrote:
Lutz. I can confirm this is a bug.

Set map to never.
See list of local cameras.
Tap home button (CanerAlert to background).
Put CamerAlert to foreground.
Screen goes black (night mode?) with no local cameras and the 'legal' link in bottom left.

Go to settings and change map view to always then back to never and the list shows again.

MaFt


+1 to the bug here too.

iPhone 4S with iOS 6.1.3

Steven
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MaFt
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Joined: Aug 31, 2005
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Location: Bradford, West Yorkshire

PostPosted: Fri Apr 12, 2013 10:09 am    Post subject: Reply with quote

Foci wrote:
Does this mean I have to do this every time I use the app or will doing it once fix it ?

If I set the maps to show ' near camera ' fix it ?

Is there a fix in progress for the bug ?


It will need doing each time for now. Near Camera doesn't seem to be affected so maybe use that for now.

Now we are aware of it it will be fixed.

MaFt
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