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Pocket GPS World :: View topic - New Maps but I think I Made A Mistake...
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New Maps but I think I Made A Mistake...

 
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Wendolene
Regular Visitor


Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sat Mar 09, 2013 8:35 pm    Post subject: New Maps but I think I Made A Mistake... Reply with quote

My map update subscription has expired and I noticed that there is a new map version available v905.

I thought I would update.

So I connected my TomTom to my PC and started Home. Clicked on purchase maps. And having selected Europe @ 59.95, started to download and install.

No problems. New map installed and working fine.

Then the penny dropped. I just paid 59.95 for ONE map! I should have renewed my subscription to the map update service for 75 and got 4 new maps in a 12 month period.

Now thinking about it, would that 59.95 price include the update service as I was only going from v900 to v905?

Think I dropped off here.

Question is, have I and if so, do you think if I call TomTom they will 'upgrade' my purchase to the map update service on payment of the difference?
_________________
Cracking Toast Gromit!

TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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Milesey
Regular Visitor


Joined: Mar 07, 2006
Posts: 80
Location: Holmfirth

PostPosted: Sat Mar 09, 2013 10:10 pm    Post subject: Reply with quote

I would definitely call ASAP - and just say you made a typo mistake and wanted the update service all along - keep it simple!
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(Older kit: TomTom Go Original, 910, 940 Live, 1005 Live and Snooper S4 Neo. Mazda TomTom NB1 built-in).
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gazza70
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Joined: Feb 28, 2006
Posts: 129

PostPosted: Mon Mar 11, 2013 6:48 pm    Post subject: Reply with quote

as milesey says call tomtom asap , i did something similar when i bought a 2year update scratch card for my 950 live , i selected usa instead of europe , they sorted it out for me .
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Wendolene
Regular Visitor


Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Mon Mar 11, 2013 7:22 pm    Post subject: Reply with quote

Thanks both of you for taking the time to reply. I will call them tomorrow. Hopefully.
_________________
Cracking Toast Gromit!

TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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