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HummerUK
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Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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 Posted: Mon Aug 27, 2012 8:53 am Post subject: Trouble Downloading 8.95 Map For 1005 |
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The download makes no progress and them comes up with this dialogue
Tried router and pc restart.
HummerUK |
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jonbaker12345
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Joined: Jan 19, 2011
Posts: 115
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| Posted: Mon Aug 27, 2012 9:09 am Post subject: |
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Map 895 downloaded & installed onto my 550 Live via Home. Haven't had chance to check out the new map yet, but seems to be functioning OK, which is a blessing 
I noticed it also downloaded "Navigating To A Postcode".
No UK safety camera updates (again!) .... |
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HummerUK
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Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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| Posted: Mon Aug 27, 2012 12:58 pm Post subject: |
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Still no luck 
I have tried everything I can think of and can only assume the morons at TomTom have made yet another blunder.
HummerUK |
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Mon Aug 27, 2012 1:30 pm Post subject: |
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Have you tried changing the port settings in the desktop's MyTT settings? Try 4001.
Also, might you have a firewall or anti-virus blocking transmission?
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David |
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HummerUK
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Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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| Posted: Mon Aug 27, 2012 2:20 pm Post subject: |
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| dhn wrote: | Have you tried changing the port settings in the desktop's MyTT settings? Try 4001.
Also, might you have a firewall or anti-virus blocking transmission? |
Yes, tried different ports which pass the test and have also tried with my firewall turned off.
Anyone else tried to update their map today?
HummerUK |
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moatgoat
Occasional Visitor
Joined: Aug 27, 2012
Posts: 1
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| Posted: Mon Aug 27, 2012 2:55 pm Post subject: Map 895 |
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| Downloaded on my 920 okay |
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nibor
Lifetime Member
Joined: Mar 02, 2006
Posts: 66
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| Posted: Mon Aug 27, 2012 3:13 pm Post subject: |
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All OK Here  |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Mon Aug 27, 2012 4:30 pm Post subject: |
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| nibor wrote: | | All OK Here |
It would be helpful if replies could state the device so we can see whether everyone having problems (if there are any others) is using My TomTom, like the OP.
All seems fine with UK&RoI on my 720 using TT Home
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21 |
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HummerUK
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Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Mon Aug 27, 2012 4:55 pm Post subject: |
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Some information from a poster on TT's discussion forums:
| Quote: | Well I solved it myself in the end -- no word back from TomTom.
In case anyone else has the same problem, you can use my workaround. Really TomTom should fix the cause, but hey.
To fix invalid certificate problem:
1) Follow these instructions to download the 'debug' menu for TomTom Home: http://create.tomtom.com/developers/debug-menu.html
2) Once you've got the Debug menu available, click it then select 'Certificate manager'.
3) Click 'Servers'.
4) Click 'Add Exception ..."
5) In 'Location' enter 'https://download.tomtom.com'
6) Click 'Confirm Security Exception'
Hopefully that should do it.
.... |
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David |
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HummerUK
Frequent Visitor
Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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| Posted: Mon Aug 27, 2012 5:46 pm Post subject: |
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I think that may be for TomTom Home rather than MyTomTom?
http://create.tomtom.com/developers/debug-menu.html
HummerUK
| dhn wrote: | Some information from a poster on TT's discussion forums:
| Quote: | Well I solved it myself in the end -- no word back from TomTom.
In case anyone else has the same problem, you can use my workaround. Really TomTom should fix the cause, but hey.
To fix invalid certificate problem:
1) Follow these instructions to download the 'debug' menu for TomTom Home: http://create.tomtom.com/developers/debug-menu.html
2) Once you've got the Debug menu available, click it then select 'Certificate manager'.
3) Click 'Servers'.
4) Click 'Add Exception ..."
5) In 'Location' enter 'https://download.tomtom.com'
6) Click 'Confirm Security Exception'
Hopefully that should do it.
.... |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Mon Aug 27, 2012 7:59 pm Post subject: |
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Yeah, sorry.......
Just wond if you clear the cache on your desktop's icon and see if the download is offered again.
Honestly, I'm seeing posts in various forums of successful dl's of 895 maps for Nav3 devices in Europe.
So, it is not an issue as such with TomTom, I would think....
If you go to Computer Management in your Control Panel, do you see an exclamation mark beside network adapters (which your device shoul show as)?
You might want to try disabling that Network adapter and re-enable.
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David |
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dirtyweeraincloud
Occasional Visitor
Joined: May 26, 2006
Posts: 59
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| Posted: Mon Aug 27, 2012 9:51 pm Post subject: |
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| Successfully downloaded and installed map to my 1005 |
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HummerUK
Frequent Visitor
Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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| Posted: Tue Aug 28, 2012 7:24 am Post subject: |
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Just turned my laptop on this morning and this time it is working okay and is at 6%.
I have changed nothing so I guess a problem at their end or with my ISP?
The error log in the application had this in it BTW
| Code: |
2012-08-27 10:59:28.104|50331698|Error|DownloadFileCache::SendRequests|
2012-08-27 12:45:42.600|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:11;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 12:54:04.608|50331698|Error|DownloadFileCache::SendRequests|
2012-08-27 12:58:30.355|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:11;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 13:02:14.965|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:11;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 13:05:42.085|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 13:11:35.000|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 13:13:53.868|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 16:30:16.042|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:5;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 17:45:04.345|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:4;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
2012-08-27 22:26:00.265|50331698|Error|DownloadFileCache::SendRequests|Cache error. Error code: 301. Error message: Error downloading http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg - server replied: Gateway Time-out. CachedItem:[URL:http://download.tomtom.com/nav3/895/nav3/Europe.ttpkg;Index:1;ServerStatusCode:504;StatusCode:504;Percentage:0;ResumeCount:4;ContentLength:176;CacheLength:0;ResumeLength:0;MUIDs:[MUID:SA2470K000xx];Complete:0;InCache:0;ServerRespectBytes:0;IsHead:0;RequestDelayed:0]
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HummerUK |
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HummerUK
Frequent Visitor
Joined: Apr 21, 2007
Posts: 332
Location: East Sussex
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| Posted: Tue Aug 28, 2012 8:55 am Post subject: |
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All installed okay with a 3,093,085KB file now in the cache folder.
HummerUK |
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