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Updated Rom must I de-register and re-register

 
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walkerx
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Joined: Oct 21, 2009
Posts: 491
Location: South Yorkshire

PostPosted: Tue Sep 25, 2012 7:17 pm    Post subject: Updated Rom must I de-register and re-register Reply with quote

I've got the HOX and use CameraAlert on it along with my Garmin SatNav - I've recently decided to change from the stock rom and install a new rom, must I de-register CA and then re-register it, to ensure my details are correct for licencing
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15137
Location: Bradford, West Yorkshire

PostPosted: Tue Sep 25, 2012 8:23 pm    Post subject: Reply with quote

Yes,

Just login within the app and it will relink you. You will have to register the device first and *then* link your account.

MaFt
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walkerx
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Joined: Oct 21, 2009
Posts: 491
Location: South Yorkshire

PostPosted: Tue Sep 25, 2012 11:25 pm    Post subject: Reply with quote

MaFt wrote:
Yes,

Just login within the app and it will relink you. You will have to register the device first and *then* link your account.

MaFt


cheers,

I've submitted the form, but first 2 attempts it wouldn't accept my email address, on the 3rd it did and then reported 'Submitted and registered emails don't match!' even though the address is the same as on my account.

Also noticed it never shows on my account if I have a mobile linked to it
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Sep 26, 2012 9:01 am    Post subject: Reply with quote

I see you logged a ticket (which I've replied to) but, for the benefit of others, MaFt didn't say to submit a ticket. Just re-link your device in the app.

You only need to log a support ticket when you reach your three registered device limit.
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Darren Griffin
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walkerx
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Joined: Oct 21, 2009
Posts: 491
Location: South Yorkshire

PostPosted: Wed Sep 26, 2012 2:06 pm    Post subject: Reply with quote

Darren wrote:
I see you logged a ticket (which I've replied to) but, for the benefit of others, MaFt didn't say to submit a ticket. Just re-link your device in the app.

You only need to log a support ticket when you reach your three registered device limit.


Thanks Darren, my apologies - was late and half asleep

If I download via CameraManager and later directly via website does this count as 2 licences or just one?
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Sep 26, 2012 2:31 pm    Post subject: Reply with quote

No, one device is one device, so CamerAlert on iPhone is one, CamerAlert on Android or iPad is another and our database on a satnav is another. Three device limit.
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Darren Griffin
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