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Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
Posted: Thu Jun 28, 2012 4:32 pm Post subject:
That sounds right if you are a long way from London.
A basic (but stupid) limitation of all the new NAV3 TomTom models (the ones that connect via "MyTomTom" instead of TomTom "Home") is that they have a "horizon" beyond which they will not bother searching for POIs.
You used to be able to select "POI near home" and it would search the entire list, but now you HAVE to use "POI in city".
So if you selected Navigate to... / POI / POI in city/ London / Bridges then it probably WOULD find some results.
You can prove to yourself how it works by creating a new POI category (in Settings/ Manage POIs / Add POI category) then using "View map" to scroll across to somewhere a long way away from you (eg try somewhere near Brugge in Belgium if you have Europe maps) and add a new POI there in your new category.
If you then do Navigate to... / POI / POI near home/ Your new category, then it won't find anything, but if you go Navigate to... / POI / POI in city/ Brugge / Your new category then it WILL.
Even employees at TomTom have no idea why this "distance horizon" search limitation was introduced! _________________ "Settling in nicely" ;-)
That sounds right if you are a long way from London.
A basic (but stupid) limitation of all the new NAV3 TomTom models (the ones that connect via "MyTomTom" instead of TomTom "Home") is that they have a "horizon" beyond which they will not bother searching for POIs.
You used to be able to select "POI near home" and it would search the entire list, but now you HAVE to use "POI in city".
So if you selected Navigate to... / POI / POI in city/ London / Bridges then it probably WOULD find some results.
You can prove to yourself how it works by creating a new POI category (in Settings/ Manage POIs / Add POI category) then using "View map" to scroll across to somewhere a long way away from you (eg try somewhere near Brugge in Belgium if you have Europe maps) and add a new POI there in your new category.
If you then do Navigate to... / POI / POI near home/ Your new category, then it won't find anything, but if you go Navigate to... / POI / POI in city/ Brugge / Your new category then it WILL.
Even employees at TomTom have no idea why this "distance horizon" search limitation was introduced!
Andy P,
You are absolutely correct!!!
I have done as you said, bang on!!
You have identified a real pain in something that should be so simple to do, even Tom Tom Staff couldnt identify what you have, well done.
I thought it was me, so, If you are going to Tom Tom Live you dont use the usual Tom tom download but, my Tom Tom, completely different.
I have to say the Live HD Traffic Service is very good.
Joined: Apr 04, 2006 Posts: 10118 Location: Bexhill, South Sussex, UK
Posted: Sat Jun 30, 2012 10:49 am Post subject:
Andy_P wrote:
limitation of all the new NAV3 TomTom models{snip} is that they have a "horizon" beyond which they will not bother searching for POIs.
I would have thought that this would have made the search routine more complex by having to reject POIs that are beyond the horizon, thus having to compare the distance with the horizon requiring two 'filters' rather than just a straightforward alphabetical search. Presumably the 'Near home' option gives a clue there might be a horizon, so a good alternative option to chose would seem to be 'Anywhere'
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