iPhone App and Map Share Updates Need FaceBook login?

PaulB2005 · Last edited by PaulB2005 on Thu Jun 21, 2012 8:27 pm; edited 1 time in total

Any one had any Map Share Updates for the latest map?

Or, come to think of it, the last one?

Title Edited after TomToms initial response.... PaulB2005

dorsetwurzel · Posted: Tue Jun 19, 2012 6:16 pm Post subject:

I have just done a check and downloaded 87 Mapshare updates over wifi. It's set to download automatically but I've only ever seen it do that once a very long time ago

PaulB2005 · Posted: Tue Jun 19, 2012 9:52 pm Post subject:

Hmm. So these were today? How often would you say you got any? I can't remember any so far for this map or the last.

Haven't checked today though...

dorsetwurzel · Posted: Wed Jun 20, 2012 8:03 pm Post subject:

I have only noticed an automatic download kick in once, and only download the mapshare updates when I remember which isnt very often.

Have uploaded a screenshot of updating this morning just to prove it works!

PaulB2005 · Posted: Wed Jun 20, 2012 10:29 pm Post subject:

Hmmmm. Says mine is up to date...

Time to email TT again...

rfp2001 · Lifetime Member Joined: Mar 28, 2006 Posts: 134

AS with dorsetwurzel mine is also set to download automatically - but I always check manually and do it that way for the same reason as he does.

PaulB2005 · Posted: Thu Jun 21, 2012 6:19 pm Post subject:

Here is TomToms response

PaulB2005 · Posted: Thu Jun 21, 2012 11:17 pm Post subject:

Logging in didn't work either. Sad

rfp2001 · Lifetime Member Joined: Mar 28, 2006 Posts: 134

I have NEVER had to log in to do any of the mapshare updates!! I open the app (TT 1.10 Western Europe) via CamerAlert, click "Change Settings", "Map", "Map Share Update" and then "Check for New Corrections"

PaulB2005 · Posted: Fri Jun 22, 2012 10:20 am Post subject:

And so it gets more silly....

They now say i don't need to be logged into Facebook or Twitter but i do need to allow Information Sharing. It's already switched on and so is Map Share. Further to that the information about Information Sharing says

rfp2001 · Lifetime Member Joined: Mar 28, 2006 Posts: 134

That is daft, PaulB!! I have just a few minutes ago checked mine for mapshare updates - and have been offered and downloaded 59! I guess rebooting your iPhone makes no difference??

PaulB2005 · Posted: Fri Jun 22, 2012 2:25 pm Post subject:

It was exactly this type of clueless support that saw me move from Garmin to TT in the first place

I don't mind instructions that don't work as long as they are constructive but this "pull an answer out of your hat" type support really annoys me. I thought I was in trouble when I got the Facebook answer.

Still waiting for a reply.......

PaulB2005 · Posted: Mon Jun 25, 2012 7:19 pm Post subject:

Another response. Basically a Cut and Paste from the website of what MapShare is and isn't. Sad

PaulB2005 · Posted: Mon Jul 09, 2012 9:02 pm Post subject:

Well in a twist my mobile contract is up in two weeks so went to see what's on offer. Came home with a new iPhone 4S, restored everything to it, fired up TomTom and it offered 90 (or 900 - can't remember, but sure it was 900 but seems a lot) MapShare updates straight away.

Went through all the settings 15+ times before but nothing wrong. Nothing different now either. Maybe deleting the app and reinstalling WOULD have worked but didn't get to try.

falkirk81 · Posted: Fri Jul 27, 2012 10:05 am Post subject:

I always get MapShare updates on a daily basis on both my iPhone and iPad from the Tomtom app, i'd expect it to have been a small error on your end!

Steven
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