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Full UK Postcodes
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Tommy3090
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Joined: May 08, 2005
Posts: 113
Location: Bolton, Lancashire

PostPosted: Sat Apr 07, 2012 2:54 pm    Post subject: Full UK Postcodes Reply with quote

Just purchased Copilot Live Premium for Android with Western Europe maps but can't get full 7 digit UK postcodes to work.
I've tried re-installing the map & re-installing the application but no luck.

I've logged a support call with ALK but not had a reply yet.

Does anyone have any advice please

Regards

Stuart
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theripper
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Joined: Feb 07, 2006
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Location: Medway Towns, Kent

PostPosted: Sat Apr 07, 2012 3:56 pm    Post subject: Reply with quote

Silly question

Did you put a space between the two parts of the postcode?
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Tommy3090
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PostPosted: Sat Apr 07, 2012 4:17 pm    Post subject: Reply with quote

No question is ever silly, only the ones you don't ask !

Tried it with & without
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theripper
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PostPosted: Sat Apr 07, 2012 8:20 pm    Post subject: Reply with quote

I only asked because I have copilot v8 truck and that has full postcodes but needs the space unlike TT which doesn't.
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alix776
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PostPosted: Sat Apr 07, 2012 8:24 pm    Post subject: Reply with quote

On which screen are trying to put the post code in select destination then pit your postcode in
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Tommy3090
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Joined: May 08, 2005
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Location: Bolton, Lancashire

PostPosted: Sat Apr 07, 2012 8:41 pm    Post subject: Reply with quote

Postcode selected from "Add New Destination" - "Address" then I enter the postcode in the text box, but after 5 digits it doesn't recognise any more characters. Just tried to search for 10 Downing St postcode (SW1A 2AA) but I can only input SW1A 2 Confused
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MaFt
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Joined: Aug 31, 2005
Posts: 14154
Location: Bradford, West Yorkshire

PostPosted: Sat Apr 07, 2012 8:58 pm    Post subject: Reply with quote

By the sounds of it you need to do "Add new destination" then "Postcode" - perhaps you need to scroll down to see that option?

Not got the app so can't give exact details.

MaFt
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Tommy3090
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Joined: May 08, 2005
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Location: Bolton, Lancashire

PostPosted: Sat Apr 07, 2012 9:36 pm    Post subject: Reply with quote

From "Add New Destination" my options are
Address
My Places
Points of Interest
Contact
Browse Map
Photo Nav
Coordinates

From "Address" there is a text box "Enter City or Postcode"
As you input a postcode it recognises the first part but stops after 5 digits?
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theripper
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PostPosted: Sun Apr 08, 2012 9:12 am    Post subject: Reply with quote

So does mine but if you put the next letter in it should continue.
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Tommy3090
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PostPosted: Sun Apr 08, 2012 11:49 am    Post subject: Reply with quote

Not sure if these screen shots will work, here goes

http://www.flickr.com/photos/78892526@N08/7056334837/in/photostream

http://www.flickr.com/photos/78892526@N08/6910247790/in/photostream
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Tommy3090
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Joined: May 08, 2005
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Location: Bolton, Lancashire

PostPosted: Fri Apr 13, 2012 10:53 pm    Post subject: Reply with quote

Latest Update from CP -

"Thanks Tommy, I can reproduce this problem now. We're fixing the WEU data, I'll let you know when it's available for re-download."

Fingers crossed
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Tommy3090
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Location: Bolton, Lancashire

PostPosted: Wed Apr 18, 2012 10:21 pm    Post subject: Reply with quote

Latest update -

"Hi Tommy, just to let you know this is now fixed. You will need to delete the WEU map and re-download but you should then be able to geocode UK 7 digit postcodes. "

I've downloaded the new map and it works a treat Very Happy
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tinapatra
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Joined: Apr 10, 2004
Posts: 86

PostPosted: Fri Apr 20, 2012 1:24 pm    Post subject: Reply with quote

Hi
I have the same problem but only in Cornwall and Devon which is part of my sales territory. This is a real pain for me.
Can somebody with the new map check whether or not this still happens.
You could take TR11 4TA as an example for me
Hopefully you will say it now works and I will download the map.
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Best wishes
Tina
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tinapatra
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PostPosted: Fri Apr 20, 2012 1:45 pm    Post subject: Reply with quote

I have another question.
What files do I need to delete if I want to install the new map?
I am not sure if it is just the UK and Northern Ireland file or should I delete dome of the others?
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Tina
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Tommy3090
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Location: Bolton, Lancashire

PostPosted: Fri Apr 20, 2012 9:41 pm    Post subject: Reply with quote

tinapatra wrote:
Hi
I have the same problem but only in Cornwall and Devon which is part of my sales territory. This is a real pain for me.
Can somebody with the new map check whether or not this still happens.
You could take TR11 4TA as an example for me
Hopefully you will say it now works and I will download the map.


This postcode give you the choice of Bickland Ind Park, Bickland Hill or Bickland Water Road.

Hope this helps
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