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Has TomTom Forgot About Scotland? (EDIT: & Wales?)
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spook51
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Joined: Mar 26, 2004
Posts: 548
Location: East Midlands

PostPosted: Sat Feb 04, 2012 3:23 pm    Post subject: Reply with quote

Graeme2812 wrote:
Had an interesting reply from TomTom...

I've asked them several times now if they use TrafficScotland and TrafficWales for traffic info and they have never replied.

On the last time of asking they have said:
"For this can I request you to please call us so that we can troubleshoot over the phone to resolve your query in the quickest and most effective way?

Sounds like whatever they have to say, the don't want to put it in writing. Confused


Or they simply want to talk to you about it....
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IanS100
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Joined: May 05, 2008
Posts: 870
Location: Southport

PostPosted: Sat Feb 04, 2012 4:29 pm    Post subject: Reply with quote

Going by my past experience contacting TomTom if they don't have an answer they don't bother responding - they took this 'head in the sand' attitude when I was reporting HD traffic problems in the North West.
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falkirk81
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Joined: Jul 07, 2006
Posts: 1649
Location: Newcastle, England, UK

PostPosted: Tue Mar 06, 2012 2:04 pm    Post subject: Reply with quote

Any update on this issue?

Steven
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Graeme2812
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Joined: Mar 14, 2004
Posts: 297
Location: Dundee, Scotland UK

PostPosted: Thu Mar 08, 2012 8:47 pm    Post subject: Reply with quote

Nothing of any value. On the telephone conversation, they essentially said they are looking into it, but can not give any time scales as they have lots of feedback from across all the regions they provide HD traffic to deal with.

Another way of saying it's not on the priority list I think. If on any list at all. Rolling Eyes
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Graeme Bennett
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