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Pocket GPS World :: View topic - Membership Renewal Reminder
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Membership Renewal Reminder

 
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dave2951
Occasional Visitor


Joined: Dec 12, 2007
Posts: 34

PostPosted: Fri Dec 02, 2011 11:30 am    Post subject: Membership Renewal Reminder Reply with quote

I may be wrong in bringing this subject up but do members receive any notification from this site that their membership is due to expire. I do not log on on a regular basis but did today to find my membership had expired some 2 months ago. Embarassed I then spent ages attempting to find out when it expired. This may be my fault for not being a regular visitor or is there some simple answer. Very Happy
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dave2951
Occasional Visitor


Joined: Dec 12, 2007
Posts: 34

PostPosted: Fri Dec 02, 2011 11:34 am    Post subject: Reply with quote

I think I might have part of the answer when I went back to my emails having left the site I had a reminder my subscriptions had expired. Still think a generated email without visiting the site would be better. Very Happy
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dave2951
Occasional Visitor


Joined: Dec 12, 2007
Posts: 34

PostPosted: Fri Dec 23, 2011 11:54 am    Post subject: Reply with quote

From the responses it appears nobody is bothered if you Renew or not so I will concur. Wink
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14687
Location: Bradford, West Yorkshire

PostPosted: Fri Dec 23, 2011 1:01 pm    Post subject: Reply with quote

Sorry your message got missed.

You should have received an email 5 days before your subscription was due. It will have been sent but it may have been spammed?

MaFt
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Dec 23, 2011 1:56 pm    Post subject: Reply with quote

Crikey, give us a chance to respond first eh? There's only a few of us.

Emails are sent out automatically as your subscription expiry approaches. Another is triggered when you log-in after expiry if you have not renewed.

Not much more we can do! Also, your subscriber status, and expiry date is shown in your Profile.
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dave2951
Occasional Visitor


Joined: Dec 12, 2007
Posts: 34

PostPosted: Fri Dec 23, 2011 2:22 pm    Post subject: Reply with quote

MaFt wrote:
Sorry your message got missed.

You should have received an email 5 days before your subscription was due. It will have been sent but it may have been spammed?

MaFt


MaFt, Thanks for your reply which is good quality to retain Customers unlike the next response. Wink
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Dec 23, 2011 2:31 pm    Post subject: Reply with quote

dave2951 wrote:
MaFt, Thanks for your reply which is good quality to retain Customers unlike the next response. Wink

My apologies, it wasn't meant to be a flippant response, merely that we try to reply to all forum posts but, as it's Christmas, and there are only a few of us, it was a little early to be complaining that we were ignoring you Very Happy
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Dec 23, 2011 3:03 pm    Post subject: Reply with quote

I think Dave's point was that his initial enquiry was on 2 Dec and it took 3 weeks and a 'bump' for a reply. Confused Most unlike the usual lightening replys Very Happy
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Dec 23, 2011 3:08 pm    Post subject: Reply with quote

M8TJT wrote:
I think Dave's point was that his initial enquiry was on 2 Dec and it took 3 weeks and a 'bump' for a reply. Confused Most unlike the usual lightening replys Very Happy

Oh flip, where's that humble pie?? I thought his first post was earlier today not weeks ago, hence my response!

Dave, very sorry, yes we clearly missed you completely here. I'd thought you were chasing a response for a post made at 10.30am TODAY not three weeks ago. You slipped through the cracks, apologies!!
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Dec 23, 2011 4:09 pm    Post subject: Reply with quote

See what I mean about 'lightning'? 5 mins is not bad now, is it Very Happy Very Happy
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dave2951
Occasional Visitor


Joined: Dec 12, 2007
Posts: 34

PostPosted: Fri Dec 23, 2011 5:30 pm    Post subject: Reply with quote

No problem hope you all have a Merry Christmas and Happy New Year. Wink
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