Latest map for 730

g0tch · Posted: Fri Oct 28, 2011 2:17 pm Post subject: Latest map for 730

On the 9th of this month I received an email saying:

Dear Tibor,

Bring your device right up to date: your new map (Map of Western and Central Europe) is available to download now through Map Update Service in TomTom HOME.

I have connected my card TT Home often since but so far I’ve not been offered any new maps. My current map is 870.

Any thoughts?

Kind regards,
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Tibor
Garmin Drivesmart 61

mikealder · Posted: Fri Oct 28, 2011 2:24 pm Post subject:

You have the latest map so simply ignore the e-mail from TomTom it's little more than spam to be honest - Mike

dhn · Posted: Fri Oct 28, 2011 2:29 pm Post subject:

No. 875 is the latest.
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David

mikealder · Posted: Fri Oct 28, 2011 2:58 pm Post subject:

OOP's forgot about the 875 release..... Embarassed

g0tch · Posted: Fri Oct 28, 2011 3:25 pm Post subject:

Thanks guys, I'm just wondering why I can't download it.
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Tibor
Garmin Drivesmart 61

dhn · Posted: Fri Oct 28, 2011 3:46 pm Post subject:

Have you indeed paid for a map subscription for that unit? If so, how are you trying to get the map......through Add Voices/maps or by Update my Unit? It should be available via 'Update'.

If you do NOT have a map subscription, then you need to go through Add Voices/Maps and purchase it that way.
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David

g0tch · Posted: Fri Oct 28, 2011 3:57 pm Post subject:

Yes, I do have a subscription, invoice date below. I assume I’m well within the time limit. Whatever ways I try to download the map is not listed.

Invoice Date : Dec-05-2010 03:02 am
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Tibor
Garmin Drivesmart 61

Calomax · Posted: Fri Oct 28, 2011 6:47 pm Post subject:

I can confirm that I have had version 875 since August on the subscription service.
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TT Go Essential

g0tch · Posted: Sat Oct 29, 2011 2:59 pm Post subject:

Thanks for all input. If I delete the map folder would I be offered the map again? I do have an explorer backup.

Thanks,
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Tibor
Garmin Drivesmart 61

Andy_P · Posted: Sat Oct 29, 2011 4:10 pm Post subject:

Before you do that, I would contact TT customer services on 0845 161 0009, and ask them to assign the v875 maps to your account.
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"Settling in nicely" ;-)

g0tch · Posted: Sat Oct 29, 2011 4:20 pm Post subject:

Thanks Andy, will do that tomorrow.
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Tibor
Garmin Drivesmart 61

g0tch · Posted: Mon Oct 31, 2011 5:50 pm Post subject:

All done! Had to delete/rename the Download folder on PC, delete the map folder form unit and PC then I was offered 875.

Thanks for all your replies.

Regards,
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Tibor
Garmin Drivesmart 61

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