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CamerAlert/ Support ticket

 
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Duddy
Lifetime Member


Joined: Dec 09, 2006
Posts: 219
Location: Manchester UK

PostPosted: Wed Jun 22, 2011 3:35 pm    Post subject: CamerAlert/ Support ticket Reply with quote

On 16/6/11 the CamerAlert, installed on my HTC Desire [Android 2.2]) crashed and a pop-up appeared asking if I wanted to send a crash report. I repled yes as I thought it would assist the program writer.

On checking my phones e-mail today (I only use this e-mail for items pertaining to the phone) I noticed a Message from PGPSW support stating I had requested help and to apply for a support ticket.

I don't require support as I just re-booted the phone and everything worked.

Sorry for the long pre-amble but I thought just sending the crash reort would assist yourselves, perhaps a clarifiction would be in order, do you only want crash reports when assistance is requested or for you information as to what is failing.

None of the above is causing me a problem, CamerAlert works well with my CoPilot 8.
_________________
HUAWEI P30 Pro (new edition) with Speedtrap Alert & alcatel1 for SatNav
CoPilot 10 with CamerAlert
RoadHawk in-car video
Reading glasses getting thicker as is my waist
Retired but want to go back to work for a rest.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14843
Location: Bradford, West Yorkshire

PostPosted: Wed Jun 22, 2011 6:36 pm    Post subject: Reply with quote

Hi Duddy

We DO still get the crash reports. Not quite sure why the auto-reply is triggered for those though...

MaFt
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