reporting a map error - other

mccririck · Posted: Fri May 20, 2011 3:03 pm Post subject: reporting a map error - other

I want to report that a road is a dead end so I really have to select the type of error as "other" and type out what the error is. When I've done this it says the error has been saved etc for mapshare but after that it says error report has been cancelled.

It never does this when I report a specific error. I've tried several times but it keeps doing this. Is this a bug?

Oldboy · Posted: Fri May 20, 2011 7:25 pm Post subject:

Do you get the screen that asks "Is it permanent and for normal road users", or words to that effect?

I've just tried it on a road that I needed to correct, and it works OK for me.

I just followed the Yes and Done buttons till it finished.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

mccririck · Posted: Fri May 20, 2011 8:54 pm Post subject:

Yeah had that, and it is always fine right until the end when it says the error report has been cancelled.

I wonder if it's a bug in the XL2 navcore.

DennisN · Posted: Fri May 20, 2011 10:12 pm Post subject:

Have you tried it using the Operate my device in Home? That'd show whether it's an XL2 bug.

You can force a Mapshare correction another way - go to that junction and select to change turn restrictions. Then deselect all turnings out of the closed off road (left, right and across), then deselect all turnings into it (left right and across) from the road outside on the end. AND add a written note to go with your corrections, saying it's a cul de sac. Make them permanent and share them with TT.

Finally, write to TomTom and tell them what you think of the lack of the facility to close the end of a cul de sac - it's not the first time it has been reported.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

mccririck · Posted: Fri May 20, 2011 10:33 pm Post subject:

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