750 live reboots after selecting nav. to address

jadonx · Occasional Visitor Joined: Mar 20, 2010 Posts: 42

Went to use my tt 750 the other day and found that when i select navigate to a postcode, street and house no. or city centre it freezes then restarts.
It works ok (so far) if I select nav2 a point on map or a favourite.

The last time used was in august and all was working fine when I used it caravaning through France and when I came home.

I'm sure I have updated map since then and other updates so not sure what has caused this fault. I have tried the adding a favourite trick in home.

Any help would gratefully accepted.
JOHN.

map europe 2GB v855.2885
app. 9.054
gps v1.2
external card class-6, 4GB (contains map)

Andy_P · Posted: Tue Oct 26, 2010 7:53 pm Post subject:

First thing to do is to restore from a backup if you have one

(if not you REALLY need to make one - do it now to protect your maps and then do another one once you've got it working properly)

Next step would be to re-install the software. Instructions for that are in the forum FAQs at the top of the index page for this section.

One thought... Are you using a "real" voice for navigation and a "computer" voice for warnings etc? That was known to cause re-boots a while back.

jadonx · Occasional Visitor Joined: Mar 20, 2010 Posts: 42

Thank you Andy, I will try restore tomorrow but my most recent back up was with home. Just in case I will make an explorer back up first (my last one of these was in march).
For the record I am using a computer voice.

hazzamon · Occasional Visitor Joined: Dec 06, 2008 Posts: 31

I had this problem. Try deleting your recent destinations either through the device menu or using the emulator in TomTom Home.

jadonx · Occasional Visitor Joined: Mar 20, 2010 Posts: 42

jadonx · Occasional Visitor Joined: Mar 20, 2010 Posts: 42

Andy_P · Posted: Wed Oct 27, 2010 3:07 pm Post subject:

PeterF · Occasional Visitor Joined: Mar 02, 2006 Posts: 6

I've paid for map updates but everytime I install one there are problems. (Usually Fuel Prices - but not this time!!) No, this time it was the Nav to/Address/Street name & number or City Centre, etc.

After reading forums by simply deleting Recent Destinations all is now well as this action re-write the MapSettings.cfg to align withthe new map.

If I can do it, why can't TomTom make this happen automatically as part of the map install process? Mad

Froggy · Posted: Fri Apr 01, 2011 1:37 pm Post subject:

This happened to me after the latest map update. It turned out that the 750 thought that it was in Lithuania Razz

Reset country to UK and all was well. Saved a reinstall of the software.
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