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750 live reboots after selecting nav. to address

 
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jadonx
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Joined: Mar 20, 2010
Posts: 42

PostPosted: Tue Oct 26, 2010 7:11 pm    Post subject: 750 live reboots after selecting nav. to address Reply with quote

Went to use my tt 750 the other day and found that when i select navigate to a postcode, street and house no. or city centre it freezes then restarts.
It works ok (so far) if I select nav2 a point on map or a favourite.

The last time used was in august and all was working fine when I used it caravaning through France and when I came home.

I'm sure I have updated map since then and other updates so not sure what has caused this fault. I have tried the adding a favourite trick in home.

Any help would gratefully accepted.
JOHN.

map europe 2GB v855.2885
app. 9.054
gps v1.2
external card class-6, 4GB (contains map)
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Andy_P
Pocket GPS Moderator
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Oct 26, 2010 7:53 pm    Post subject: Reply with quote

First thing to do is to restore from a backup if you have one

(if not you REALLY need to make one - do it now to protect your maps and then do another one once you've got it working properly)

Next step would be to re-install the software. Instructions for that are in the forum FAQs at the top of the index page for this section.

One thought... Are you using a "real" voice for navigation and a "computer" voice for warnings etc? That was known to cause re-boots a while back.
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jadonx
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Joined: Mar 20, 2010
Posts: 42

PostPosted: Tue Oct 26, 2010 8:29 pm    Post subject: Reply with quote

Thank you Andy, I will try restore tomorrow but my most recent back up was with home. Just in case I will make an explorer back up first (my last one of these was in march).
For the record I am using a computer voice.
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hazzamon
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Joined: Dec 06, 2008
Posts: 31

PostPosted: Tue Oct 26, 2010 11:09 pm    Post subject: Reply with quote

I had this problem. Try deleting your recent destinations either through the device menu or using the emulator in TomTom Home.
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jadonx
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Joined: Mar 20, 2010
Posts: 42

PostPosted: Wed Oct 27, 2010 11:40 am    Post subject: Reply with quote

hazzamon wrote:
I had this problem. Try deleting your recent destinations either through the device menu or using the emulator in TomTom Home.


"Brilliant", this fixed the problem. Thank you Hazzamon.

this is another TT querk!!

cheers John Cool
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jadonx
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Joined: Mar 20, 2010
Posts: 42

PostPosted: Wed Oct 27, 2010 11:48 am    Post subject: Reply with quote

Andy_P wrote:


One thought... Are you using a "real" voice for navigation and a "computer" voice for warnings etc? That was known to cause re-boots a while back.


BTW- Andy, I started a thread on this awhile ago. I should of concluded that this must of been fixed by a map or app. update as this now works fine too-
i.e- I can now use a recorded voice and computer voice(for warnings etc) at the same time.

John.
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Andy_P
Pocket GPS Moderator
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Oct 27, 2010 3:07 pm    Post subject: Reply with quote

jadonx wrote:
I should of concluded that this must of been fixed by a map or app. update as this now works fine too-
i.e- I can now use a recorded voice and computer voice(for warnings etc) at the same time.

John.


Yes, I knew it had been fixed on the latest app. version, but being stupid I didn't read your post fully, so thought you hadn't said which version you were running! Embarassed
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PeterF
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Joined: Mar 02, 2006
Posts: 6

PostPosted: Fri Apr 01, 2011 1:07 pm    Post subject: 750 wouldn't Nav to Address after map updated - again!! Reply with quote

I've paid for map updates but everytime I install one there are problems. (Usually Fuel Prices - but not this time!!) No, this time it was the Nav to/Address/Street name & number or City Centre, etc.

After reading forums by simply deleting Recent Destinations all is now well as this action re-write the MapSettings.cfg to align withthe new map.

If I can do it, why can't TomTom make this happen automatically as part of the map install process? Mad Question
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Froggy
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Joined: Sep 28, 2005
Posts: 147
Location: Glasgow

PostPosted: Fri Apr 01, 2011 1:37 pm    Post subject: Reply with quote

This happened to me after the latest map update. It turned out that the 750 thought that it was in Lithuania Razz

Reset country to UK and all was well. Saved a reinstall of the software.
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