Activate maps?

[bobnuts1]

I have recently raised this as a support question with TomTom. Any thoughts while I wait for an answer?

To obtain Traffic updates I need to keep the CF slot on my HP Journada available for a Bluetooth CF card so I installed a 16Mb map segment to the internal PDA memory. This works with the South West (SW) map and allowed the use of Traffic update via the BT card and GPRS.

Last night I deleted the SW map and installed the 16Mb London segement to PDA memory. Now when I try to run TTN3 I get the following message:

"No maps found, please install and activate an original TomTom Navigator 3 Map first"

Note: I have tried all methods using setup on the CD to install the map including:

1, Via Active Sync to PDA RAM
2, to HD then to 256 MB CF card in a Reader
3, to CF card in PDA via Active Sync then copy to PDA RAM

The SW map that works seem to have a couple of extra files in the directory such as *.mid and setup.dat The maps that wont load do not have these files.

A while ago I uninstalled the TTN3 Wizard as it was taking up valuable PDA RAM.

What do I need to do activate a new map?

tia

Richard

HP Journada
Win CE V3.0.9348
TTN3 with Traffic add on

[Darren]

I had a similar issue recently whilst trying to install a France map. I was not being prompted for the unlock key when installing the map and so consequently it was not activated (hence the missing files you have observed).

I'm afraid that my solution as I was in a rush and needed the map the next day was to uninstall TT and reinstall, doing so prompted for the unlock and the map was successfully registered and then accessible.
_________________
Darren Griffin

[bobnuts1]

[Darren]

When installing a new map you should be prompted to go online to activate during the PC install routine.
_________________
Darren Griffin

[bobnuts1]

O.K. panic over.

Operator error on my part

In error I was using the TTN2 setup CD to install the map segments :|

Thats why TTN3 told me to activate version 3 maps DOH !

Now off to a small dark place to hide.

Richard.

Still nothing heard from TomTom but I will go an cancel the support request.

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