Go1000 and 1005 - Random & Regular rebooting....

Floriank · Occasional Visitor Joined: Jul 02, 2007 Posts: 22

Hi all,

Thought I'd start a new thread about this as it looks like it's a wide spread problem and so far is a little hidden within the 'Go 1000 - not connecting' thread.

Both a GO1000 and a GO1005 used in my business have started rebooting on a regular basis, HD traffic reconnects quickly but if you're just approaching a tricky junction it's a real pain.

Both devices worked flawlessly out of the box but we last connected them to MyTomTom a couple of days ago to get them updated - BIG mistake, I think!

I'll start nagging TomTom tomorrow, suggest everybody else rings them at least once a day, hopefully they'll give it priority.

Having used about 10 different TomTom devices starting with the original bulky GO I would like to add that I really like the Go1005. Yes, you can't tweak it much but hey, how often exactly did I use the Fuel Prices, MP3 player, Itinaries, Buddies - NEVER! To me it was all added 'marketing fluff' that looks good on paper but didn't really add anything to my daily requirements of a SatNav. Likewise, competitor's 3D Houses of Parliament and the London Eye look sexy on an advert but who cares after seeing them a couple of times on their SatNav?

I'm sure that working map, etc updates will arrive soon, until then I'm not going to loose much sleep over it.

Just my own experience, obviously, everybody has their own preferences.

Guivre46 · Posted: Thu Dec 09, 2010 11:30 am Post subject:

I suppose it could be seen as paranoid to think this rebooting has started just as they are gearing up software for the Via release?
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom

ustwo1966 · Occasional Visitor Joined: May 24, 2006 Posts: 1

we to have a couple off 1000,s having the same problom with both , must be rebooting 10-15 times a day... really think its time to take them back anyone recomend a unit about the same price which works..

Floriank · Occasional Visitor Joined: Jul 02, 2007 Posts: 22

TomTom's main support page on their website confirm this problem as resolved as at 12:30 GMT today

Haven't used the device today, let's hope this is correct.

Guivre46 · Posted: Thu Dec 09, 2010 3:27 pm Post subject:

At the time of this post, TT support says only it is 'investigating with high priority'. Oh, and it is only a 'small number' of devices affected. That's alright then.
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom

jaycr · Occasional Visitor Joined: Mar 01, 2006 Posts: 40

Got a call from TomTom tech support today around 2.00pm to say problem is now resolved. Said it was a "Server issue" ????
Anyway mine only rebooted twice this morning but not since then so I'm assuming it's all okay now. All credit to TT support though for calling me.
Jim

Andy_P · Posted: Thu Dec 09, 2010 8:52 pm Post subject:

Guivre46 · Posted: Thu Dec 09, 2010 9:06 pm Post subject:

Fooled again. Should have gone to Specsavers.....
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom

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