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Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
Posted: Tue Sep 07, 2010 11:31 am Post subject: Premium Safety Cam UK and Safety Cameras UK TomTom offered?
Home is now offering me Premium Safety Cam UK and Safety Cameras UK TomTom. Why are both being offered and will they be duplications? Other countries only offer one or the other.
I only like the SPECs cameras from TomTom as they offer an overspeed warning when they appear in the right place. _________________ Drivelux
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
Posted: Tue Sep 07, 2010 12:47 pm Post subject:
I've had this before now.
I get a complete pigs ear of different ones offered for different machines.
For example I get American ones offered for a machine with an old US map, but I don't get them for another machine which has an up-to-date US map and current Live Services.
I'm pretty sure you would get duplications if you downloaded both, I would just shake your head at Home's antics and just select the "premium" ones.
I did read awhile back that the Standard version is static cameras and the Premium includes Mobile cameras, How true that is I dont know because never used iether, perhaps others can verify that. _________________ Moto G5s Plus, Sygic 17.4.8
Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
Posted: Wed Sep 08, 2010 7:52 am Post subject:
Premium Cameras are mainly in countries that have HD Services, UK, BE, DE, FR, IE, IT, NL & PT, whilst the others are AT, CZ, ES, FI, GR, NO, PL & SE. I wonder if this is to do with the downloading of cameras over Live Services? _________________ Drivelux
I have been looking into this issue since March this year when I got my new 550 Live. My understanding is:
Safety Cameras UK TomTom: Is static cameras only, including SPECS. Specs warn as individual cameras only when you approach them. They can only be updated through home.
Premium Safety Cam UK: Is for Static and Mobile Cameras Only. Differences are:
SPECS. These are regarded as the "whole area". As you drive through the area, you get a constant SPECS flashing icon to warn that you are in a SPECS zone. You only get a audible warning when you pass the first and last camaras. Also, if you exceed the SPECS speed limited, the icon changes to the speed limit and you get a constant audible warning. This works well.
MOBILE. The file has a list of the mobile hotspots, but this is disabled by default. All these locations (files) can only be updated through Home.
Real Time Mobile Locations. Enabled by default, this is a list of real time mobile van locations. The idea is you only get a warning if the van is there. This information is supplied by Road Angel and is updated real time through the Live Service. Trouble is it doesn't work. Since March it has missed umpteen vans that are there, and has warned about two that weren't. A Mobile.ov2 file is downloaded, but is very rarely seen to exist. I have been in touch with TT over this, and they report that this system has not worked properly since inception and that they have no idea when it will be resolved as the issue is outwith their control.
So, I have enables the Hotspot warning and I find the quality of the Premium file to be just the same as the GPS files. (Sorry)
Another issue arose:
Months ago I emailed TT asking why I had 3 entries for Safety Alerts in Live Services - My Services. They didn't know, but somehow deleted 2 of them for me. Since then Home only offered me the non premium file for months. Finally I emailed them to ask why after checking here that others were still being offered the Premium file. They didn't know, but finally granted me another 2 months Live Services on to my annual (free) subscription. When they did this, once again I had 3 Safety Alert entries, and low and behold I got my premium cameras back.
I've had this before now.
I get a complete pigs ear of different ones offered for different machines.
For example I get American ones offered for a machine with an old US map, but I don't get them for another machine which has an up-to-date US map and current Live Services.
This is due to Home.
I only have the UK & ROI Map and am offered all files for all European areas through Home. To fix, download them all through home. They will all be installed in your map directory. Then delete the "wrong" ones through Manage My Device" in home. You will only then be offered the correct ones thereafter.
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
Posted: Wed Sep 08, 2010 11:01 am Post subject:
As far as the UK is concerned, 'Premium' means is uses enhanced Road Angel data whereas standard is the pure TomTom data.
Matters little as TomTom's data is dire and somehow (assuming Road Angel's data is normally good), TomTom have managed to screw it up so it's equally poor _________________ Darren Griffin
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