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Error After Latest Map Update? Tomtom 740

 
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sponge0bob2003
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Joined: Apr 05, 2006
Posts: 22

PostPosted: Sat Jul 17, 2010 2:36 pm    Post subject: Error After Latest Map Update? Tomtom 740 Reply with quote

Hi everyone. I have been at this since 0600 this morning :-(

My map was showing 2 out of date so I decided to take TT up on their offer of the 6 months extra free map update service @ £51.-- to update and for a further 18months updates.

All was well with my old map, no problems at all.

Once I updated it through home (after making a complete explorer backup) the only locations I can choose are GB, Ukraine & Vatican City?

I restored the whole thing (explorer) and it was all there again on my old map France, Ireland, Spain etc.

I thought maybe home had downloaded a corrupt map so I went in to My docs-Tomtom file and moved the map from there and renamed it.

I have just gone through it all again (downloaded a fresh copy) and it has come up with the same problem?

Any ideas? Thanks.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sat Jul 17, 2010 4:18 pm    Post subject: Reply with quote

You don't say what you are doing when you only get the selection of 3!

If it is the Select Country menu, there should be a down pointing arrow head (in a grey box), besides the Names. Tap that and they should all display.
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TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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sponge0bob2003
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Joined: Apr 05, 2006
Posts: 22

PostPosted: Sat Jul 17, 2010 5:38 pm    Post subject: Reply with quote

Thanks for the reply. This is what I am doing, I select the country, hit the arrow and there is only 3 there?

I am in the middle of a third attempt!

Cheers
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Daggers
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Joined: Jun 20, 2005
Posts: 1096
Location: Solihull, UK

PostPosted: Sun Jul 18, 2010 9:22 am    Post subject: Reply with quote

Does your list of countries say GB, as in your first post, or UK? If it is UK, then it strikes me that the three countries you are seeing are at the very end of the alphabet, and probably the last ones in the European list.

There must be a way of scrolling up the list that you can't find?
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sponge0bob2003
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Joined: Apr 05, 2006
Posts: 22

PostPosted: Sun Jul 18, 2010 1:18 pm    Post subject: Reply with quote

Thanks for the reply.

I tried downloading the map again last night and it comes up with 'error - server timed out' but the map seems to be downloaded in my docs-tomtom folder?

I run the 'update my device' again, it then seems to through the update procedure but again I only have the 3 countries available?

Has anyone else had any problems downloading from TT's web site?

Thanks again for the help.
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Robin2
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Joined: Nov 24, 2003
Posts: 1441
Location: Swansea

PostPosted: Sun Jul 18, 2010 5:45 pm    Post subject: Reply with quote

Navigate through the menu:-
Browse Map, Find, Addres, City Centre.
Now click on the Union Jack
Click on the down arrow
You should now see some other countries above United Kingdom.
Click up until you get where you want

Robin
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TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1936

PostPosted: Sun Jul 18, 2010 8:30 pm    Post subject: Reply with quote

I get problems downloading from TomTom if I am using WiFi. For anything serious I always try to use a cable connection.
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