Need new TT 530 or 540

Roydaboy · Posted: Thu Jul 22, 2010 10:12 pm Post subject:

Have just restarted PC as requested by McAfee. Have also scanned the TT and found nothing sinister. Hmm...
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If it ain't broke, yer not 'ittin it 'ard enough....

Lasertek · Occasional Visitor Joined: Jul 18, 2010 Posts: 24

Pocketgps · Posted: Thu Jul 22, 2010 11:07 pm Post subject:

Let me just say that the day before I purchased my GO 530 off TT's web shop I rang TT customer support and asked if I would get the latest map. Yes was their answer.

Okay when it arrived it had:

ApplicationVersionNumber=8.014

and

Map United_Kingdom_and_Republic_of_Ireland Version=810.1887

I registered a new email for the unit and then connected to HOME.

It offered a new App which I accepted, after that the GO restarted and then I went to the menu for the Latest Map, again it said a new map was available, again I downloaded it and then again I think the GO rebooted.

Now it shows:

ApplicationVersionNumber=8.351

and

Map United_Kingdom_and_Republic_of_Ireland Version=850.2781

Lasertek · Occasional Visitor Joined: Jul 18, 2010 Posts: 24

PocketGPS - when was this?
They may now have old unused stock from 2008, hence my replies from TT CS via email.
Waiting for Roydaboy to come back with his 530 received today, to see what these give?
I do not want to pay £120 then pay another £40 for the latest map. This then becomes un-economical and may then look at a newer model?

Anita · Posted: Thu Jul 22, 2010 11:28 pm Post subject:

Lasertek · Occasional Visitor Joined: Jul 18, 2010 Posts: 24

You wonder if TomTom want business with their irratic CS advise.
I am being told now definitivley NO via email (and as stated on their site) then if you call them to confirm it and order, it is Yes, you will get the Guarantee and you can upgrade free. Grrrr.

As stated earlier by Dennis, this seems to be hit and miss.
I will try to call them again tomorrow.

Roydaboy · Posted: Fri Jul 23, 2010 12:05 am Post subject:

Hi Pocketgps,

OK seem to be past the Virus/Trojan thing.

The Go 530 Updated itself to the latest version of the software plus a a couple of other things, QuickGPSfix & Phone connection settings.

I can't remember what I clicked on TOMTOM Home but it did prompt me to say that there was a more up to date map available for my device.

I then clicked on "Tools" on the Menu Bar at the top of TOMTOM Home window, then clicked "Use Latest Map Guarantee".

The latest map then downloaded and installed. The download did fail at about 80% when the link to the server was lost. I retried and the download picked up from where it had failed. The update then completed successfully.

Mind you, I ain't actually navigated anywhere yet !

Hope this helps.
_________________
If it ain't broke, yer not 'ittin it 'ard enough....

DennisN · Posted: Fri Jul 23, 2010 12:38 am Post subject:

Just four teeny weeny bits of invaluable information, please.

1. What software version did it come with?
2. What software version has it updated to?
3. What map version did it come with?
4. What map version did LMG give you?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Roydaboy · Posted: Fri Jul 23, 2010 7:38 am Post subject:

Hi Dennis,

I'm in work at the Mo and do not have access to TT Home.

Is there a way of viewing the info you requested directly on the TT ?

The company PC's are very heavily locked down. I doubt that I could install a copy of TT Home to this machine, (administrator rights etc).

I may have a USB cable that I could use to connect the GO to the PC and view the files on the TT.
_________________
If it ain't broke, yer not 'ittin it 'ard enough....

Roydaboy · Posted: Fri Jul 23, 2010 8:11 am Post subject:

Tried downloading and installing TT Home on this PC, no joy.
Am now waiting for the company "data stormtroopers" to come and boot down the door! Gun Shoot Out

Can't track down a USB cable either. Rolling Eyes

I think this may have to wait until I can get home and connect up to my Laptop.

Will post again later. However I will continue to lurk....
_________________
If it ain't broke, yer not 'ittin it 'ard enough....

DennisN · Posted: Fri Jul 23, 2010 10:54 am Post subject:

Don't need the computer (and Home usually reports incorrect information about this anyway). To get the current details at any time you tap bottom right corner

On next screen, tap the Version box

And the next screen shows you all this lovely stuff....

Now, if these basics are outside your experience, tell me you DO know how to do a Windows Explorer (NOT, NOT, NOT, NOT Home) backup and have already done at least two (one "Out the box" and one after you did the updates). PGPSW FAQs (starting with the first)
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Pocketgps · Posted: Fri Jul 23, 2010 12:12 pm Post subject:

Lasertek · Occasional Visitor Joined: Jul 18, 2010 Posts: 24

Just spoken to TomTom Customer Services and their official policy is that all referbished units do not get the LMG. They are supplied with the maps that they were initially given (ie 2008).

However if on clicking on the LMG from TT Home and you are allowed to get this then that is to your advantage due to a system 'glitch'.

So it's a lottery as to the outcome, spend £120 but potentially be prepared to spend another £40 if you want the latest maps, or buy a new unit that has the LMG offer. Confused

Lasertek · Occasional Visitor Joined: Jul 18, 2010 Posts: 24

Just been to my local Comet to look at the Go 550 Live.
I then noticed 1 unit on display at 50% off. It was the Go 540 Live at £124.99. It's an ex demo being sold off but still gets the full warranty and looking at other sellers gets the LMG and 3 months subscription to Live?

Is this 540 worth getting? or get the brand new 550 Live at £197 (online and collect at shop) with 12 months subscription to Live. Potentially making this 550 £100 ish. Additionally from 15th July - 6th September buying a new XL Live and GO Live units (550/750/950), you get a Free red letter day worth up to £40 at www.clubtomtom.co.uk

As I am typing it could be turning into a no brainer option.

Guivre46 · Posted: Fri Jul 23, 2010 10:57 pm Post subject:

I've heard before that with demo models the LMG has expired and probably a good piece of the 3 month Live offer. People have been advised to take demo models back for replacement. You could point out that you would have to spend £50 to get it to where a brand new model would have been, if you wanted to try to negotiate the price [considerably] lower.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
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