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Help! (Location marker no longer shown in CamerAlert)

 
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Davesteer
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Joined: May 01, 2010
Posts: 4

PostPosted: Wed Jun 30, 2010 9:37 pm    Post subject: Help! (Location marker no longer shown in CamerAlert) Reply with quote

For some reason my map display no longer displays my location and the blue indicator dot has disappeared. Not sure why, however I cannot find a way to reset it so that the location marker comes back. I have tried deleting and reinstalling the app, however this didn't work. Has anyone experienced a similar problem, and does anyone know how to fix it???
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Wed Jun 30, 2010 9:49 pm    Post subject: Reply with quote

What sat nav make and model??
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23847
Location: Hampshire, UK

PostPosted: Thu Jul 01, 2010 7:45 am    Post subject: Re: Help! Reply with quote

Davesteer wrote:
For some reason my map display no longer displays my location and the blue indicator dot has disappeared. Not sure why, however I cannot find a way to reset it so that the location marker comes back. I have tried deleting and reinstalling the app, however this didn't work. Has anyone experienced a similar problem, and does anyone know how to fix it???

Guessing this is CamerAlert, have you tried pressing the GPS button which switches ON/OFF the location function? It's the bottom left icon on the toolbar.

The CamerAlert Manual is here.

If I guessed wrong then tell us what app you have!
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Davesteer
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Joined: May 01, 2010
Posts: 4

PostPosted: Fri Jul 02, 2010 8:24 pm    Post subject: Location icon Reply with quote

Hi Darren,

Thanks for your response, yes it is CamerAlert that I am using on the iPhone, sorry for lack of details. With regard to your advice, I have checked the manual and ensured that the GPS is on, however despite driving around, the camera icon has not turned from red to blue. I know my GPS is working as I tested my map directions app, which gave accurate locations of my car.
Not sure if its relevant but I have recently downloaded the latest software update for the iPhone, which can affect settings for various apps, but have had no problems with any others.
It is also possible that when the prompt that CamerAlert wanted to use my current location was shown, the "no" button was hit, which would obviously stop the GPS from working. Not sure, but that is a guess based on conversations with my kids!!!!
Any ideas?
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK

PostPosted: Fri Jul 02, 2010 8:54 pm    Post subject: Re: Location icon Reply with quote

Davesteer wrote:
It is also possible that when the prompt that CamerAlert wanted to use my current location was shown, the "no" button was hit, which would obviously stop the GPS from working.

Ah yes, that may well be the cause.

Phone | Settings | General | Location Services You can switch 'ON' Cameralert there if you have previously answered 'NO'.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Jul 02, 2010 11:10 pm    Post subject: Reply with quote

Now we know what the unit you're using is, I'll edit the title to make it a bit more descriptive than "Help". Smile

While I'm at it, I'll also move it to the CamerAlert Help forum section, but leave a link to it in the original place.
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Davesteer
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Joined: May 01, 2010
Posts: 4

PostPosted: Sat Jul 03, 2010 12:25 am    Post subject: Location icon Reply with quote

Hi Darren,

Thanks, thats worked! I know its probably quite irritating having to deal with biff questions like this one but thanks for your patience!!! I have to say the level of support you guys give is second to none, and I will be recommending you to my mates, so thanks very much. Have a good weekend. Cheers Very Happy
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23847
Location: Hampshire, UK

PostPosted: Sat Jul 03, 2010 9:16 am    Post subject: Re: Location icon Reply with quote

Davesteer wrote:
Thanks, thats worked! I know its probably quite irritating having to deal with biff questions like this one but thanks for your patience!!! I have to say the level of support you guys give is second to none, and I will be recommending you to my mates, so thanks very much. Have a good weekend. Cheers Very Happy

We've all been there! It's only irritating when people sit there stewing because something isn't working and they don't ask for help. Instead they moan to others and slate us Sad

Glad it's sorted and if you do have any Q's please don't hesitate to ask.
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