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TomTom LIVE Services now £47.50 / Year
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JLee
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PostPosted: Thu Jun 10, 2010 3:20 pm    Post subject: Reply with quote

Terrible of TomTom to reduce their prices! Can't believe they would treat their customers so badly :D
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Anita
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PostPosted: Thu Jun 10, 2010 3:29 pm    Post subject: Reply with quote

OK, I know I started it, but I think we've all given our opinions on whether it's reasonable to expect TT to reimburse people who bought at the higher price. Let's leave that aspect of it now before it turns into a slanging match.
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DennisN
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PostPosted: Thu Jun 10, 2010 5:59 pm    Post subject: Reply with quote

Can you believe me? I never thought about that flaming £8 and I've just bought Live Services, Map Update Service and a map of Greece. Worra plonker, Rodders!!
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shires999
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PostPosted: Fri Jun 11, 2010 1:42 pm    Post subject: Reply with quote

Ok so if they've taken away the monthly options what happens to teh existing people (liek me) who pay for it monthly. Will that carry on ?
Mind you at this new price it's half price comapered to paying monthly
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PaulB2005
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PostPosted: Fri Jun 11, 2010 1:55 pm    Post subject: Reply with quote

Quote:
Ok so if they've taken away the monthly options what happens to teh existing people (liek me) who pay for it monthly. Will that carry on ?


Both the monthly and 6 monthly options have gone.

Quote:
Mind you at this new price it's half price comapered to paying monthly


Exactly. Although i would prefer to see an iPhone style daily option (59p i believe). With a weekend (saturday - Sunday) set at a £1 and a £2 "long weekend" option (Friday - Monday inclusive)
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MrT
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PostPosted: Fri Jun 11, 2010 3:39 pm    Post subject: Reply with quote

If TomTom do not automatically stop the monthly subscriptions it can take up to three months to get out of them. They want at least a months notice then another month is paid for. Even if you can cancel your credit card payment TomTom see that as a breach of contract and you lose any outstanding time you have already paid for. I have been through this when my monthly payments stopped.

One other thing is to check the small print, my first annual subscription was for UK Live Services and my second was for UK & Europe Live Services. Just make sure the new service is the full roaming service. It may be all subscriptions are now full roaming.
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spook51
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PostPosted: Fri Jun 11, 2010 4:42 pm    Post subject: Reply with quote

I'd have thought this worthy of being a front page news item:
TomTom in price drop shock!
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SpikeyMikey
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PostPosted: Fri Jun 11, 2010 5:28 pm    Post subject: Re: TomTom LIVE Services now £47.50 / Year Reply with quote

PaulB2005 wrote:
However it appears the monthly and quarterly options have gone


It says in the last FAQ on that page that you can still take out a subscription but doesn't appear to give the option when buying.

I pay monthly at the moment but it would make sense to take this 12 month offer instead. I suppose buying the package then cancelling the direct debit would cover it.
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n0v
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PostPosted: Sat Jun 12, 2010 8:05 am    Post subject: Reply with quote

The first barginTomTom have given me!
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PaulB2005
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PostPosted: Sat Jun 12, 2010 8:15 am    Post subject: Reply with quote

Quote:
It says in the last FAQ on that page that you can still take out a subscription but doesn't appear to give the option when buying.


I suspect the FAQ hasn't been updated!
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phillevy
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Joined: Mar 01, 2006
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PostPosted: Mon Jun 14, 2010 12:33 pm    Post subject: Reply with quote

TomTom took my last monthy payment on 20 May - does this mean that unless I pay for a year, my Live services will now cease without any communication from them?
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PaulB2005
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PostPosted: Mon Jun 14, 2010 12:37 pm    Post subject: Reply with quote

I would check with them if you haven't heard from them.

I've got confirmation from TT this is a permanant price drop and not a "special" or limited offer....
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phillevy
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PostPosted: Mon Jun 14, 2010 12:40 pm    Post subject: Reply with quote

PaulB2005 wrote:
I would check with them if you haven't heard from them.

I've got confirmation from TT this is a permanant price drop and not a "special" or limited offer....


Will do - I'm happy to pay the £47 now, but knowing them they will continue to take the 7.99 off my credit card as well Sad
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phillevy
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PostPosted: Mon Jun 14, 2010 12:58 pm    Post subject: Reply with quote

I just noticed that if I check my services on my 540, it says about my subscription ending in in 32 days and would I like to pay £47.50 - however if I say yes I get a message saying the renewal service is currently unavailable Sad
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gatorguy6996
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PostPosted: Mon Jun 14, 2010 4:54 pm    Post subject: Reply with quote

From a TomTom press announcement (at GPSBusinessNews): In addition, customers who already paid one year subscription will see their remaining months of services to be doubled and those who pay €9.95 on a monthly basis will see their invoice reduced to €4.95.
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