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bluetooth no longer connecting

 
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judgejudy
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Joined: Apr 17, 2010
Posts: 4

PostPosted: Fri May 28, 2010 9:32 pm    Post subject: bluetooth no longer connecting Reply with quote

I have a refurbished tom tom go 530. Since yesterday the bluetooth will no longer connect to my k810i !!
I have looked at all the settings on the phone and tom tom and can`t see anything obvious.
The tom tom is running on Version 8.351, on the tomtom forum they mention there is a virus. Does this sound correct? If so what can I do about it, in layman`s terms ?
Thank you if you can help..... Confused
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri May 28, 2010 9:41 pm    Post subject: Reply with quote

No.......

The issue with application in 8.351 is quite correctly referred to as a 'bug'. It is NOT a virus. That is quite something else, entirely.

The bug causes dropped bluetooth connections frequently as you are experiencing.

Resetting both devices sometimes helps for a few days.
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David
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judgejudy
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Joined: Apr 17, 2010
Posts: 4

PostPosted: Fri May 28, 2010 10:01 pm    Post subject: Reply with quote

Thank you David. Yes it was `bug` not virus.
I have reset my tom tom and it connected immediately Smile
Is there a more permanent solution to this, or will I have to reset every few days?

judy
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dhn
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Location: Toronto CANADA

PostPosted: Fri May 28, 2010 10:39 pm    Post subject: Reply with quote

Some have reverted to app 8.302 which didn't have this issue. Otherwise, resetting may be the only option as TomTom seems unlikely to provide newer applications for the x20 and x30 series of units, even though they are aware 8.351 has problems.
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