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tomtom 720t not recognising RDS-TMC

 
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trickpalmer
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Joined: Aug 12, 2008
Posts: 22

PostPosted: Fri May 21, 2010 11:57 am    Post subject: tomtom 720t not recognising RDS-TMC Reply with quote

Hi
Can anyone help please. I plug the aerial in but nothing happens.
Any advice would be appreciated.
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Fri May 21, 2010 1:22 pm    Post subject: Reply with quote

If its the Mini-USB style receiver are you sure its got power to it as they don't work without, if its the round style plug on the receiver have a close look at the socket it fits in and does appear broken/ bits missing etc, also these can require quite a firm push to get them to sit in the socket fully - Mike
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trickpalmer
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Joined: Aug 12, 2008
Posts: 22

PostPosted: Fri May 21, 2010 1:41 pm    Post subject: Reply with quote

Hi thanks for the quick reply its the round type, the plug & socket look fine.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue May 25, 2010 8:24 pm    Post subject: Reply with quote

Try all the usual things:
1. a reboot
2. a return to factory settings
3. reinstalling the software

(Moved to TomTom forum section)
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sphelps
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Joined: Dec 23, 2004
Posts: 39

PostPosted: Tue May 25, 2010 8:40 pm    Post subject: Reply with quote

I had the same trouble. Luckily I had a spare one which worked straight away.

I did notice that the new one fitted tighter than the old one, so maybe it's wear and tear on the plug itself
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Steve

TomTom 720 Version 8.302 Map WCE v825
Navigon 40 Premium
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DinAlt
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Joined: Nov 25, 2003
Posts: 190
Location: Slough

PostPosted: Tue May 25, 2010 11:22 pm    Post subject: Reply with quote

The plugs aren't very well made - especially as the wire pretty much has to do a right angle direction change as soon as it leaves the connection.
Try connecting it and adjusting the direction/angle you have it coming out of the nav unit. my first one would only work if it was under tension - I presume this was a sign of a loose connection under the plug cover - you might be able to coax some more life out of yours by experimenting - doubt it'd be a permanent fix though (my cable was eventually stolen and the replacement one has so far not shown the same problem).


DinAlt
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