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Voice Commands executing wrong favorite

 
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sat Apr 03, 2010 6:02 pm    Post subject: Voice Commands executing wrong favorite Reply with quote

I have just tried the voice commands on my new Go Live 750 and have encountered a problem.

When I say "Navigate to favourite" it brings up a list of all my favourites with a identification number by the side of each one in the list. So far so good. I now say "1" for example and it reads back CORRECTLY the name of the favourite I have just picked. However, the problem is that it plans a route to a COMPLETELY DIFFERENT favourite!

It happens every time. It renders the voice command facility useless for this item.

Has anyone else found this? Or indeed, a workaround for it?

Thanks.
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TomTom Go Live 750

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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Apr 03, 2010 6:05 pm    Post subject: Reply with quote

This 'bug' has been around for a while but I thought it got fixed in the last Navcore release.

Which version are you running 9.026?
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sat Apr 03, 2010 7:54 pm    Post subject: Reply with quote

Ah, so it is/was a bug then?

Yes, my App version is: 9.026.483454.1, Maps: 845.2702

What can i do about it?
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TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat Apr 03, 2010 8:10 pm    Post subject: Reply with quote

Its still a feature of the new Navcore so there is nothing you can do with one exception, give them a ring to complain its the only way to get them to listen (0845 161 0009) - Mike
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AndyVaughan
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Location: Rossendale

PostPosted: Sat Apr 03, 2010 9:11 pm    Post subject: Reply with quote

Perhaps the next release will fix it Wink
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IanS100
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Joined: May 05, 2008
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Location: Southport

PostPosted: Sat Apr 03, 2010 11:43 pm    Post subject: Reply with quote

My 550 has the same problem & I intend to make a complaint on Tuesday
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Sun Apr 04, 2010 7:06 am    Post subject: Reply with quote

AndyVaughan wrote:
Perhaps the next release will fix it Wink
And break something else that now works Confused
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DennisN
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Joined: Feb 27, 2006
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PostPosted: Sun Apr 04, 2010 9:42 pm    Post subject: Reply with quote

AndyVaughan wrote:
Perhaps the next release will fix it Wink

It had better NOT!!!! There are other issues/challenges/problems/cockups needing a fix much earlier in the queue, let this latest one take its turn!
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IanS100
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PostPosted: Sun Apr 04, 2010 11:14 pm    Post subject: Reply with quote

It does make you wonder how on earth it manages this feat after correctly repeating the requested favourite
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
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Location: Bexhill, South Sussex, UK

PostPosted: Mon Apr 05, 2010 8:53 am    Post subject: Reply with quote

IanS100 wrote:
It does make you wonder how on earth it manages this feat after correctly repeating the requested favourite
I can repeat phrases in several foreign languages without understanding one of them Very Happy Very Happy
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DennisN
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PostPosted: Mon Apr 05, 2010 8:56 am    Post subject: Reply with quote

M8TJT wrote:
IanS100 wrote:
It does make you wonder how on earth it manages this feat after correctly repeating the requested favourite
I can repeat phrases in several foreign languages without understanding one of them Very Happy Very Happy

Me three - OMG, TBH, IMHO, ETC.
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Dennis

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IanS100
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PostPosted: Mon Apr 05, 2010 10:25 am    Post subject: Reply with quote

But unlike the TomTom I'd hope that if you repeated a phrase in a foreign language from a numbered list you'd know which one you'd read for more than 5 seconds. Now where did I put that list? Very Happy
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gluey
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Joined: Mar 27, 2005
Posts: 208
Location: North East UK

PostPosted: Mon Apr 05, 2010 10:40 pm    Post subject: Reply with quote

Just Another bug which goes from version to version, Model to Model.
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