Telmap 5-Help!!

[Joogy]

Hi,

I downloaded version 5 this week onto my Blackberry 9700 but seem to be having a problem with my search function.
When I put in a street name it says its searching for ages and then I get the following message:

"Unable to connect to network. If problem persists,please check network settings or contact customer support"

I can access the internet via my browser no problem so cannot understand why I'm getting this message.

Maybe I'm being a bit thick here but could it be because I'm conducting the search indoors and you need to be outside?

Also whilst I'm here, i did prefer the older 4.5 version so is there anyway i can get that back?

Thanks

Joogy

[SyBorg]

Did you choose the right version BIS or BES?

As to going back to 4.5 I expect the answer is no. Clearly the point of the TUG is to get feedback on beta versions - giving away the previous version would be of no benefit to Telmap.

[Joogy]

[SyBorg]

I don't know of a way to check for BES/ BIS in the application.

In your situation I would confirm which I needed (normally BES if a work BB, BIS if personal but always the case), remove the current install and try again.

[Joogy]

[TUGAdmin]

Hi joogy,
I hope you have it sorted out.

In general - BES means that your BB is connected to your corporate email account through a server managed and maintained by your corporate IT department.

BIS means that you just bought your BB from your mobile provider.

But there are more accurate and technical ways to check how your BB is actually configured.

If you continue to have problems please contact us directly at TUGAdmin_at_telmap_dot_com and we will run it through our support department.
Thanks
TUGAdmin

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!