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LIVE Services Outage
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jan 09, 2010 11:49 am    Post subject: LIVE Services Outage Reply with quote

Is anyone else having problems with LIVE Services since approx 6pm yesterday?

I am getting the dreaded yellow triangle in the traffic bar and it is struggling to connect for the 'My Services' info.

SIM Card shows full strength, connected and a MCC/MNC so yet again looks like a TT Server issue?

Is it just me - I have reformmatted and reloaded, clearflashed and set up again from scratch but I cannot get it to accept my username and password - the dreaded 'Cannot establish a wireless data connection' red screen of death after about 5 minutes of it trying to verify my logon details.

So, is it just me, or does TT have yet another LIVE Services problem after the HD Traffic not updating in November and the Google Search failing in December?
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Sat Jan 09, 2010 12:31 pm    Post subject: Reply with quote

Worked last night, worked an hour ago and Yellow Triangle now (however at home is get v poor reception and it sometimes takes a couple of spins to get a connection...

ETA: Connected on second attempt
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PaulB2005
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Joined: Jan 04, 2006
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Location: Durham, UK

PostPosted: Sat Jan 09, 2010 12:56 pm    Post subject: Reply with quote

Three times in a row.

Yellow triangle at first, then connected on second attempt.
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jan 09, 2010 12:57 pm    Post subject: Reply with quote

Still no joy here - rumour has it that TT have yet another server problem but that is unconfirmed as of yet.

This is getting a bit beyond a joke now - 2 weeks in Nov with HD Traffic not updating, 2 weeks in Dec with Google Search not working and no mobile camera updates (not that I use them anyway) since just before Christmas.

Now no LIVE Services at all!!!

And they expect us to pay for this and just sit back and take it when their servers keel over??
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jan 09, 2010 1:01 pm    Post subject: Reply with quote

PaulB2005 wrote:
Three times in a row.

Yellow triangle at first, then connected on second attempt.


If I could get it to connect and accept my username I might stick a chance but it keeps failing with various errors - either that there was a problem with the server, please try again later, or unable to establish wireless data connection.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Sat Jan 09, 2010 1:05 pm    Post subject: Reply with quote

Just tried a few functions. I could get the local weather you in a few seconds but when i tried to get the weather at the other end of the country i did get a 'Cannot establish a wireless data connection' error but the second attempt worked ok.
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Seamaster
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Joined: Jun 05, 2006
Posts: 331

PostPosted: Sat Jan 09, 2010 1:34 pm    Post subject: Reply with quote

I've not had a total outage here, but I am finding the unit taking longer to establish its connection to LIVE than ever before.
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Graeme2812
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Joined: Mar 14, 2004
Posts: 297
Location: Dundee, Scotland UK

PostPosted: Sat Jan 09, 2010 2:29 pm    Post subject: Reply with quote

Had the same problem yesterday around 17:30. Had no access to any of the Live services. Fixed it's self after about half an hour.

Has been doing the same periodically today from around 10:00. Same symptoms as above. Seems to fix it's self after a short period.
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Graeme Bennett
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App. 9.510.1234792.1 (2039,04/04/2013)
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jan 09, 2010 3:24 pm    Post subject: Reply with quote

After what seemed like the 100th attempt it accepted my username and password.

The Services are best described as flakey - they work about 1 time out of 3.
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Matt865
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Joined: Dec 30, 2006
Posts: 92

PostPosted: Sat Jan 09, 2010 4:14 pm    Post subject: Reply with quote

It's not working for me either at the moment - situation is the same as you described in the first post. I'm not faffing around with my device though, as the problem is always at TT's end.
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Sat Jan 09, 2010 4:42 pm    Post subject: Reply with quote

Yellow triangle here right now. Reset and it took 95 secs to establish satellite lock (tested alongside TT One which only took 75 secs) Still yellow triangle with quite few bursts of morse code from the sim on my PC. It's just disappeared - after 5 minutes I think, and has established something.

According to Weather, it's sunny where you are and you have chippies called The Ross Chippy, Tims Chip Stop, Oh My Cod, etc. etc. Why is Rossendale not a "city" and you have to settle for Newchurch or Waterfoot? Ooops, just realised, maybe it's a dale, like Wensley and Roch.
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If it tastes good - it's fattening.

Two of them are obesiting!!
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jan 09, 2010 5:06 pm    Post subject: Reply with quote

The best chippy in Rawtenstall (the capital of Rossendale, some would say) is Ray's Plaice. He shuts at 6pm and does the best fish I have had in many a year. Worth a day out Dennis seeing as you seem to have a Google Search Chip Shop fixation. Laughing
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mikero
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Joined: Feb 28, 2006
Posts: 84

PostPosted: Sat Jan 09, 2010 5:22 pm    Post subject: Reply with quote

All Live Services seem to be hit and miss today. Contacted TT Customer Services and got the stock answer (reset your device etc.) Still got yellow triangle and no Live Services. This is an appalling service for the price.
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DennisN
Tired Old Man
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Posts: 14893
Location: Keynsham

PostPosted: Sat Jan 09, 2010 5:36 pm    Post subject: Reply with quote

Fixation? Hmmm. Well, I went to Harry Ramsden's when he was a wooden shack in Guiseley.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham

PostPosted: Sat Jan 09, 2010 5:38 pm    Post subject: Reply with quote

mikero wrote:
All Live Services seem to be hit and miss today. Contacted TT Customer Services and got the stock answer

Eh???? On a Saturday??? Have you got some sort of "in"???
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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