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Go Live Google Search not working ?
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Tue Dec 29, 2009 3:12 pm    Post subject: Reply with quote

Agreed - Random.

Not getting any reply from TT on my open ticket either since the usual please provide your system info (which was already provided) and provide dates and times of when it is not working.
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psyskiesman
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Joined: Jun 22, 2004
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Location: Swindon, Wiltshire

PostPosted: Tue Dec 29, 2009 3:24 pm    Post subject: Reply with quote

Brings us back to my first question. Has anyone got one that works EVERY time?
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AndyVaughan
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PostPosted: Tue Dec 29, 2009 4:14 pm    Post subject: Reply with quote

Mike Alders 950 is apparently very reliable .....
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dhn
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Joined: Oct 08, 2007
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Location: Toronto CANADA

PostPosted: Tue Dec 29, 2009 4:35 pm    Post subject: Reply with quote

AndyVaughan wrote:
Mike Alders 950 is apparently very reliable .....


I thought it was the 940 he liked and the 950 he was much less enamoured (sp?) with......
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AndyVaughan
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Location: Rossendale

PostPosted: Tue Dec 29, 2009 5:46 pm    Post subject: Reply with quote

That may be the case, but the last time I asked he was having no problems with the Google Search, I think it was on the 950
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mikealder
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PostPosted: Tue Dec 29, 2009 6:53 pm    Post subject: Reply with quote

950 is working fine every time I try it, but I guess its pot luck, the fact my device is working is small consolation for those of you with issues - Unless I can see the same fail its very difficult to try and see whats at fault other than suggest its the server at the other end - Mike
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DennisN
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PostPosted: Tue Dec 29, 2009 9:47 pm    Post subject: Reply with quote

Evil or Very Mad Evil or Very Mad It's not an issue Mike!! At the very least, it's a challenge, but in my humble opinion it's a problem, or maybe even a bluddy fault.

At present, most times when it works is when I'm just playing around testing. Most times when it doesn't work is when I actually need the information.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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AndyVaughan
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PostPosted: Wed Dec 30, 2009 11:08 am    Post subject: Reply with quote

According to TT they have fixed whatever was causing the issue - can all who were experiencing problems please test.
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psyskiesman
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Joined: Jun 22, 2004
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PostPosted: Wed Dec 30, 2009 11:11 am    Post subject: Reply with quote

Well, funnily enough I was thinking of posting a reply last night but decided to wait until this morning. Mine IS working as it should and has been since about 8pm yesterday evening. I've tried it several times this morning and it hasn't failed. Hurrah!
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AndyVaughan
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PostPosted: Wed Dec 30, 2009 11:13 am    Post subject: Reply with quote

Yep - mine was working fine last night as well.

Just testing now but the damn battery is too flat for LIVE services to kick in - 10 minutes charging should sort that out.
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AndyVaughan
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PostPosted: Wed Dec 30, 2009 11:49 am    Post subject: Reply with quote

And all seems well this morning - half a dozen successful searches on the trot - let's see if it keeps this up.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Wed Dec 30, 2009 12:16 pm    Post subject: Reply with quote

Yesterday = Long search times followed by red error screen

Today = 6-8 searches completed just fine.
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mikero
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Joined: Feb 28, 2006
Posts: 84

PostPosted: Wed Dec 30, 2009 2:29 pm    Post subject: Reply with quote

Email from TomTom today regarding the loss of Google Search Live Services....

"Thank you for contacting TomTom Customer Care

The reference number for your query is 091216-00XXXX.

Please note that 14 days LIVE services have been compensated to your account.

With Kind Regards

Steven

The TomTom Customer Care Team"
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DennisN
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PostPosted: Wed Dec 30, 2009 2:32 pm    Post subject: Reply with quote

Well, well. Three searches downloaded just now in perhaps less time than a single one used to take - Near me, At Postcode and my third test search was Fish and Chips in London!!!

This is what I paid for.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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davemcwish
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Joined: Mar 01, 2005
Posts: 52

PostPosted: Mon Jan 04, 2010 7:52 pm    Post subject: Reply with quote

AndyVaughan wrote:
According to TT they have fixed whatever was causing the issue - can all who were experiencing problems please test.


Tried it today - is working Smile

Question is for how long Confused
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