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lucevans
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Joined: Mar 21, 2007
Posts: 261
Location: Cambridgeshire, UK
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 Posted: Thu Nov 26, 2009 10:34 pm Post subject: |
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Not to muddy the waters, but I can confirm that the Platform Software Update SD Card does NOT work for older units with serial numbers in the range ACT10UK0700001 - ACT10UK0701975. I've just tried it (unit serial no. ACT10UK0700407) , and the Active 10 doesn't see the contents of the card at all. So it's back to Satmap for a new motherboard.  |
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bluewomble
Occasional Visitor
Joined: Jan 02, 2008
Posts: 18
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| Posted: Fri Nov 27, 2009 10:08 am Post subject: |
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| Yep, same problem here... my serial number is in that range and the platform card doesn't work for me either. |
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manora
Occasional Visitor
Joined: Mar 11, 2005
Posts: 34
Location: North West Wales
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| Posted: Fri Nov 27, 2009 7:00 pm Post subject: |
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Just done the platform upgrade and as well getting the odd extra feature it also seems to cure the trip log setup freeze, at least it hasn't happened since I did the upgrade.
You do need to change the hibernation setting to off before you can turn the unit off completely, unless I've missed something.
I thought I'd turned the unit off, went for a coffee, turned it on about 30min later and it came on at once where I'd left it. Handy but easy to forget at the end of the day.
There is no warning that you are entering hibernation not powering down. |
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yesnaby
Occasional Visitor
Joined: Nov 28, 2009
Posts: 1
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| Posted: Sat Nov 28, 2009 2:40 pm Post subject: 1.4 upgrade |
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Hello,
Just to confuse things, my serial number is outside the quoted range (it is 7692) but the SD card is not recognised, so I cannot upgrade to 1.4.
Michael |
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RavingDave
Lifetime Member
Joined: Oct 14, 2006
Posts: 111
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| Posted: Mon Nov 30, 2009 1:02 pm Post subject: |
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| RavingDave wrote: | | RavingDave wrote: | | smashing wrote: | I seem to have found a nasty bug in the new firmware. If I go into the 'Set trip data' menu then press back or done - the unit hangs with the only solution being to remove the battery. Has happened three times n a row now so not a momentary glitch.
Anyone else getting this problem (or is it just me)?
ETA - a nice fellow at satmap told me to clear all settings again...and it worked. So all's well and it's still a fantastic device. |
Had the same problem here, just hung showing a "Loading Info" screen. Pressing "Reset All" at the top of the Trip Log Menu seems to have sorted it. |
Same problem has re-appeared. Haven't yet come up with a repeatable sequence to make it happen, but looks like a definite bug in there somewhere. Fortunately it's not related to a function that needs regular changes so I can do the reset, set the values to what I want, and then keep away from it until V1.4x comes out to fix it! |
Had a response from Satmap on this today. Whereas I have been selecting 'reset all' on the Trip Log menu screen to get rid of this problem, Satmap are suggesting going to the main Settings menu screen, press the 'Default' button and then choose 'Clear All' to reset all user defined settings, trail and GPS data to the factory defaults.
Can't try this on mine at the moment as it is currently in with Satmap getting its new motherboard. |
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mow
Regular Visitor
Joined: Mar 09, 2005
Posts: 112
Location: Essex
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| Posted: Tue Dec 01, 2009 9:10 am Post subject: 09.02.21 |
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Received the SD Card and installed the new Platform.
Nice new opening screen but limited additional functionality in my opinion, but it is nice to have SatSync working fully.
However having installed the new versions I still had one occasion when the "bug" reappeared
"Settings"
Sub set "Set Trip Data"
Make any change and try to exit to get the message:-
"Loading information please wait"
And that's it, the only option is to remove the battery and re boot.
My advice is to set this option and leave it well alone before the battery wires break through removal time and time again.
Anyone else getting this bug with 09.02.21 ?
Mike |
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smashing
Occasional Visitor
Joined: May 17, 2009
Posts: 27
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| Posted: Tue Dec 01, 2009 9:46 pm Post subject: Re: 09.02.21 |
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I posted the 'set Trip data' bug initially - have now got the platform update card and have not had a repeat since. One other smalll bug I noticed was that before the platform update (was on 00.0.0) the new backlight setting didn't entirely work. The light went off from 0-8% and only came on at 10%. Now working as expected with the new platform update .
| mow wrote: | Received the SD Card and installed the new Platform.
Nice new opening screen but limited additional functionality in my opinion, but it is nice to have SatSync working fully.
However having installed the new versions I still had one occasion when the "bug" reappeared
"Settings"
Sub set "Set Trip Data"
Make any change and try to exit to get the message:-
"Loading information please wait"
And that's it, the only option is to remove the battery and re boot.
My advice is to set this option and leave it well alone before the battery wires break through removal time and time again.
Anyone else getting this bug with 09.02.21 ?
Mike |
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lucevans
Frequent Visitor
Joined: Mar 21, 2007
Posts: 261
Location: Cambridgeshire, UK
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| Posted: Tue Dec 01, 2009 11:25 pm Post subject: Re: 09.02.21 |
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| smashing wrote: | | I posted the 'set Trip data' bug initially - have now got the platform update card and have not had a repeat since. One other smalll bug I noticed was that before the platform update (was on 00.0.0) the new backlight setting didn't entirely work. The light went off from 0-8% and only came on at 10%. Now working as expected with the new platform update . |
You were previously on platform 00.00.0? And the platform upgrade worked for you? What's you unit's serial number? I was under the impression that the 00.00.0 platform was the original hardware (serial numbers 0001 -1975) that wouldn't accept the update? |
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davidor
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Joined: Nov 14, 2008
Posts: 117
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| Posted: Wed Dec 02, 2009 8:47 am Post subject: |
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| Quote: | | You were previously on platform 00.00.0? And the platform upgrade worked for you? What's you unit's serial number? I was under the impression that the 00.00.0 platform was the original hardware (serial numbers 0001 -1975) that wouldn't accept the update? |
My serial number is 4050 and I too have firmware 00.00.0 so I don't think it is just the early ones that have that firmware, but the low serial numbers can't update using the card. |
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lucevans
Frequent Visitor
Joined: Mar 21, 2007
Posts: 261
Location: Cambridgeshire, UK
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| Posted: Wed Dec 02, 2009 11:23 am Post subject: |
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| davidor wrote: | | Quote: | | You were previously on platform 00.00.0? And the platform upgrade worked for you? What's you unit's serial number? I was under the impression that the 00.00.0 platform was the original hardware (serial numbers 0001 -1975) that wouldn't accept the update? |
My serial number is 4050 and I too have firmware 00.00.0 so I don't think it is just the early ones that have that firmware, but the low serial numbers can't update using the card. |
thanks for the clarification- that makes me feel a bit better about sending mine in for a new motherboard  |
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smashing
Occasional Visitor
Joined: May 17, 2009
Posts: 27
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| Posted: Wed Dec 02, 2009 9:40 pm Post subject: Re: 09.02.21 |
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| lucevans wrote: | | smashing wrote: | | I posted the 'set Trip data' bug initially - have now got the platform update card and have not had a repeat since. One other smalll bug I noticed was that before the platform update (was on 00.0.0) the new backlight setting didn't entirely work. The light went off from 0-8% and only came on at 10%. Now working as expected with the new platform update . |
You were previously on platform 00.00.0? And the platform upgrade worked for you? What's you unit's serial number? I was under the impression that the 00.00.0 platform was the original hardware (serial numbers 0001 -1975) that wouldn't accept the update? |
Haven't got the Satmap to hand but I do remember the serial no. was way above **1975. Definitely had 00.00.0 prior and the upgrade worked fine. A tenner did seem a bit rich initially but as others have posted, other companies would just release a new model.
That said, as a start-up company, Satmap really needed the early adopters. It's more than unfortunate they are having to shell out 35 quid. |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Wed Dec 02, 2009 11:27 pm Post subject: |
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I will be giving them a ring in the morning as mines numbered 90 so its a very early device and I want a service, new board, maps consolidating on to a single card, GPS aerial tune up and the software update.
Be interesting to see what they charge but in my opinion this will be well worth paying for, it also prevents that "haven't I been stupid moment" when I get out of the car to go walking in the Dales with just the Cumbria map installed!! - Worse still I have done this twice so far  - Mike |
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BigPerk
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Joined: Sep 06, 2006
Posts: 1618
Location: East Hertfordshire
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| Posted: Thu Dec 03, 2009 12:55 am Post subject: |
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Mike - lucevans is paying £35 for the new motherboard (see 'Mapsat Pricing' thread | Quote: | | (The motherboard replacement quote was £35, and my Active 10 is with them right now!) |
.A pretty reasonable deal?
_________________
David
(Navigon 70 Live, Nuvi 360) |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Thu Dec 03, 2009 1:19 am Post subject: |
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| I have no issue with the £35 but as it will be going back under recorded delivery/ dhl etc I may as well send it off for a full fix and get the maps consolidated at the same time, I also think the Li-Pol pack is on its last legs so that will get swapped out as well, its going to cost me well over the £35 but I have always liked the device since the very first day I tried one out at the NEC some 6 months prior to its launch so I see this as an upgrade to improve an already capable performer - Mike |
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philpugh
Lifetime Member
Joined: Dec 28, 2005
Posts: 2003
Location: Antrobus, Cheshire
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| Posted: Thu Dec 03, 2009 11:30 am Post subject: |
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| PloddinPedro wrote: | | Darren wrote: | | If you pull up the Settings | About page you will see something like version 1.400 (xx.xx.x). the xx.xx.x is the platform number. Consider it a base firmware onto which the software (1.4000) is loaded. |
Aha! And there I was, thinking that was some kind of date! (Mine says: "Version 1.328 (08.11.03)") (OK I know v1.328 doesn't date back that far, but I wasn't really paying attention!)
So I guess the next question is: does anyone know what the most recent "platform number" is? |
You may be correct about it being a date! Try yy.mm.dd as the format! Would fit your version above and the newer 09.02.21
_________________
Phil |
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